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November 2023 by Google user
We had a crazy day and were not expecting to buy a car. Thomas worked with us so well and took extra time out of his day to help us get a new car. He worked with our budget and gave us all the information and help we needed! Highly recommend working with him! He was very helpful.
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October 2023 by Andy T.
The service department is awful. I had a wire hanging from the vehicle and they said it eas broke and wanted to replace it for 600. I checked it and found that it had come unplugged from a sensor. I plugged it back in and it worked fine. I also paid for a protective coat and it is clearly chipping in the front. They looked at it and found a hair line crack in the grill and wanted to replace the while grill for 2000. I looked at and it had nothing to do with all the chips that are all over the front. I would not recommend the service department for anything
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October 2023 by Kendyl J
I have a 2018 Traverse that for the last year and a half (still under manufacturer warranty) has been having common transmission problems Traverses are known to have. Ive taken it in multiple times and get jerked around. They either cant feel the issue or they mask it by servicing the transmission which only fixes the problem for a few days. It has ****** miles on it and has already had the transmission serviced at ****** miles. It decided to stop shifting as it threw a P2731 code this weekend just 3 months past the warranty, go figure. We had it towed in and brought all past paperwork showing the times its been in for transmission problems. They said the trans oil is burnt and it showed no signs of having been changed. Their solution was to flush the transmission again and charge me for it. Thats 2 services to the trans before ****** and they refuse to make it right and replace an obviously messed up transmission. 4 times it has been into this location and once to another ***** dealer. They clearly dont stand behind their products and now Im stuck owing money on a car that will most likely continue to have these problems.
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September 2023 by Haley Taylor
Zeke, Rich, Teddy and Nick helped me get into my new Trailblazer!They were very helpful and got me exactly what I needed! I highly recommend going to them if you're looking for a new vehicle! The process was fast, easy and stress less! Thank you Twinfalls Chevrolet!
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September 2023 by Zach Brunette
These guys have car selling figured out. I walked in with a 15 year old truck, and drove out with a new truck, without changing my monthly payments. George, the salesman, took such good care of me and really helped me feel confident in my decision. Everything Eric presented was clear and transparent, and helped me understand exactly what I was signing. Brandon test drove my trade in and gave me $1000 over what I expected to be offered, which really made me feel like I was getting a great deal. Teddyhas a great team who made my whole experience of purchasing a new truck simple and enjoyable. Special thank you to George for the Chevy hat.
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August 2023 by Tom K.
I went looking for a car mine broke down. Brian Castleberry helped me find a vehicle that fit my needs. He helped me jump through all the hurdles in buying a car I highly recommend going to Brian.
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August 2023 by Devin Jenkins
Tedy Pellegrini and Josh Hardy are absolutely amazing! Both Josh and Tedy were so friendly, prompt, helpful, and knowledgeable! I'd definitely recommend Twin Falls Chevrolet to anyone looking for a great experience!
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August 2023 by Wendy Dulieu
George was an awesome salesman!!He took his time and allowed a great test drive, shared his experience in the industry, answered all of our questions and was never pushy!We were truly not looking forward to the car shopping experience but we came home happy and satisfied with our new car!A huge thank you to George, Nick & Eric for taking excellent care of us!!!!
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August 2023 by Clarence Wayman
Twin falls Chevrolet has some great deals!I came up from Utah to look at a tundra and was very pleased with the efficiency of the team, from test drive to processing the paperwork was only about 30 minutes. I love the truck and am very pleased with the overall experience. Shout-out to Adolfo and Rich, you guys were awesome, Thanks!
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August 2023 by Mitch Stewart
Saw a great car online and my wife and I went in to check it out and were greeted by Goose and Kiesha who were extremely helpful and were really easy to get along with too. They made the experience easy and comfortable, and when they passed us over to Rich in finance he continued the same level of great customer service. Thanks for the seamless great experience! Definitely would go back.
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August 2023 by Kathy Spillman Richey
Twin Falls Chevrolet made it very easy to purchase our new vehicle over the phone. They answered all our questions and were exceptional in their customer service. Eric and Shanlee were treated us with excellent professionalism. The delivery option was very much appreciated and Josh was the delivery driver and Alva was delightful!
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August 2023 by Mylee Mcknighht
Just wanted to give Teddy! and Adolfo! at the Twin Falls Chevrolet A big shout out for being so easy and great to work with on the purchase of my awesome new 2023 Chevy Trailblazer! They were able to get me everything I needed and wanted in my new car and even delivered it to me! If you are ever in need of a new car go see those boys they are fabulous!!!! Thank you
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July 2023 by T
Hands down best dealership experience I’ve had! From the start, Kat went above and beyond! Kat had started the process and helped my sister and I find something in our range, with features and price. Tedy was also very helpful in breaking down numbers and things in a way that we both understood. When we started looking, Kat helped narrow it down to one that was within our price range and to our liking. Josh was awesome with the test drives and picking what works for us. With their “no hassle” aspect on everything I felt very comfortable in deciding on what car to get. Kat helped with so much, as well as Tedy and Josh. I highly recommend if you’re looking for your next car to head over to Twin Falls Chevrolet! Kat, thank you so much for making this as seamless as possible! My sister and I are the proud new owners of a 2017 Chevy Trax, thanks to Kat, Josh, Tedy and the teams at Twin Falls Chevrolet!
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July 2023 by Raymond Dailey-Palmer
Jacob was amazing throughout the entire process. Super helpful and cheerful. Test helped get an amazing deal for my fiancé and I. And Brandon helped get me a great deal for my vehicle to trade it in. Eric helped us understand our payments and total in process for bills. Nick helped round everything out really nicely for helping understand the process as well. Thank you Twin Falls Chevy for a totes fab experience
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June 2023 by Ashley Wilkes
My husband and I bought a few vehicles from other dealerships in the past and no other dealership compares to the respect and care the people at Twin Falls Chevrolet have. By far the best experience we have ever had while buying a car. Highly recommend going there for your next vehicle purchase!
