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March 2024 by Naliya R.
Ok so they gave my daughter spoiled food and it had expired a long time ago and they lied and said that it was good and it wasn't
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December 2023 by Darlene L.
For appliances and TVs bad experience after spending a few thousand dollars my experience with the service and products is bad. The logistics team member from Boise called me and she was rude and a manager never called me back. A kitchen aid dishwasher missing part and Costco took a month and several phone calls to get me the part. I also have bought 2 85 " Samsung tvs the 1st one had a defective blue line the 2nd has a broken screen now I have to return it again for a third one and they are selling defective merchandise to tell me I can only make 3 returns on one account. Costcos customer service is going down and their clothes is like swap meat quality. We are disappointed in Costco.
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September 2023 by Leanna H.
I pay $60 for membership and they had no Starbuck coffee, turkey hotdogs, Comet, 1ply TP, panto shrimp in a box, so went to Walmart got all and paid for gas and got to use any credit card I wanted. So NEVER again renewing my membership or shopping there again. If I need one item or more I can have a neighbor just pick it or choose to not by the bulk item they only sell and still Dave a crap load of money elsewhere. Twinfalls, ID is the store I am talking about.
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June 2023 by Jay B.
Rant to COSTCO and the manager they have tim hays i called and asked if they would be intrested in being apart of this benefit in our local community not expecting a yes and before I could even finish the sentence this guy HANGS UP in my face. Beyond rude all you had to say was no. I understand not everyone can get involved. And Tim if you see this I was only going to ask for a manager discount on something I could buy and raffle off. I'm aware u only give cash to nonprofits doesn't mean you have to be unprofessional.
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December 2021 by Julia R.
I won't go anywhere where masks are not required - and where the customers are responsible enough to wear them. This COSTCO is terrific in that regard. Whenever I go to a COSTCO, I expect to see masks -- why else would you shop anywhere?
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August 2021 by Kenny “Kenny” Perkins
Hearing aids work good. Technician was well trained and very knowledgeable but the front counter help wasn't helpful at all, rude and very incompetent. Didn't care about customer care at all!
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July 2021 by Kath S.
Huge Costco. Feels like bigger than where we usually go in NorCal. Clean and organized. Product samples are back and mask not required anymore. Great location, too. We like the self-cleaning station at the gas station area. They provide trash cans, tissue papers and window cleaning tools.
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July 2021 by Sylvie K.
This is a special shout out to the Optical section of Costco -- I was recently visiting from out of town, and had a total contact-related emergency. The staff here was so quick and helpful, and were truly lifesavers when I was in a pinch! I'd recommend them to anyone who is interested in great customer service & care. Thanks Twin Falls Optical team!
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March 2021 by Joel W.
I typically love Costco. But today couldn't get anyone to help in electronics. Bummer.
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February 2021 by Sabrina G.
Need to get rid of the mandatory masks, we see in stage 3 and they are not mandated in Idaho.
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January 2021 by Sherissa M.
Employees here are flat out mean! I don't know who is managing this Costco, but they must not care about how their customers are treated. I'd rather drive all the way at to Boise than to step foot in this Costco again.
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December 2020 by Mark K.
Trash place! Employees are horrible think they own the place better places to spend your money
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November 2020 by Kenny Perkins
Hearing aids work good. Technician was well trained and very knowledgeable but the front counter help wasn't helpful at all, rude and very incompetent. Didn't care about customer care at all!
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March 2020 by Ted Miller
Costco for starters. The staff is the best. Great service and nice people.
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February 2020 by Marylin W.
My friend and I were amazed with the service at Member service today ! Robert and Toni were both so accommodating. They both went out of their way to get our memberships started! They were a lot of fun too. They made our Sunday great ! Thank you also Jere was a hoot also