DICK'S Sporting Goods in Twin Falls is a popular store that offers a wide range of sports and outdoor equipment, including footwear, workout clothes, bikes, kayaks, and camping gear from top brands. Customers appreciate the helpful staff, especially those who go above and beyond to assist with equipment fitting and product information. For example, Kevin provided patient and knowledgeable golf club fittings, and employees like Brayden are known for their willingness to help. The store is generally clean and well-organized, making shopping a pleasant experience. However, some customers have experienced frustrations, such as disappointment with limited display options for elliptical machines or poor customer service from managers, who have been described as unhelpful or dismissive. Despite these issues, cashiers and staff members often provide excellent service and helpful advice, saving the shopping experience. Overall, DICK'S Sporting Goods in Twin Falls is a reliable place for sports gear and equipment, with friendly staff ready to assist, though some improvements in product availability and customer service could enhance the experience.
Lexi in the shoe department was absolutely amazing with one of our kids that couldn’t make up her mind at all. She was patient and always came back with shoes smiling. Thanks for helping us Lexi!!
January 2024
They all were super nice and helpful. Everyone working there tonight was great.
January 2024
I meandered into the golf section looking at polos for work and Scott was so helpful and passionate I walked away with three very expensive polos! What an amazing experience.
