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August 2023 by Fike Sala
Very disappointed.Alyssa is absolutely the most ignorant loan officer I have ever come across. Very hard to return calls and never gives clear understanding of any process, she also screwed up our application and the numbers.Absolutely rude, it felt like she was there just for a paycheck rather than working with customers.Because of that, I’m debating on, closing my business and personal account and moving to a real bank where you can actually work with professionals. ?????
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July 2023 by Ryan Garrison
Deanne is awesome to work with . Everything worked out great.
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May 2023 by Sandra Freeman
Very welcome for the next month
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April 2023 by Aaron O'Dell
Alyssa was great to work with in attaining our HELOC! She worked diligently to make sure the process was as quick and easy as possible for my wife and I! Thank you Alyssa!
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September 2022 by Megan Andersen
Needed a personal loan so I could get a car on very short notice Alyssa made sure that I had my car by the end of the day even when the extra mile to deliver my check right to the dealership so I was able to drive off in my new vehicle. Went above and beyond expectations and further than that. She's way off the scale rector on a scale of one to five would recommend to anybody for a personal loan officer
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July 2022 by Amanda Worthington
First Fed is a fantastic bank! I just closed on my second home with Deanne Bailey as my Mortgage Loan Officer. She's also been the one who has helped me with my previous mortgage loan, car loan, personal loan, and random questions. I couldn't have asked for anyone better, and she's the one I hope to work with on any and all future transactions. She truly goes above and beyond to make sure everything is handled, and her work ALWAYS exceeds my expectations. I know I don't have to stress about anything when Deanne and First Fed are on the other end. I'm grateful to have them in our community and the work they do to genuinely serve people. P.S. They were ready to close on my loan two weeks before our scheduled closing date.... just AMAZING!
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July 2022 by Jenifer Rackham
The refinancing of my house went super smooth and fast. appreciate Deanne Bailey at first Federal. Will definitely be going through them for any of my financial loans in the future ?
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May 2022 by Jennifer Jensen
Deanne was professional, easy to work with, and fast! She always got back to us same day but usually within the hour. She made the process easy and helped to make us feel taken care of throughout the whole process!
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May 2022 by Troy Jensen
Deanne Bailey was amazing to work with!! I would recommend her and First Federal to anyone looking for a loan!!
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April 2022 by David Overacre
We have worked with Deanne Bailey, at First Federal Bank for many years.A few loans later I can tell you we have never been disappointed. There are a lot of choices of lenders in the Magic Valley, and when you find one that works as hard as 1st Fed, you become a customer for life.
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April 2022 by Shane Brown
The process for the loan was quick and easy. It was nice to work with someone I could trust . Deanne has worked with some to purchase a home, a vehicle, and now this loan each time I finished feeling safe and pleased, which I normally do not when dealing with other institutions. Highly recommend
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April 2022 by Becky Chambers
Working with Deanne Bailey was the easiest loan/refinance process we have ever gone through. Her communication and organization were top notch. I know the most frustrating part of working with a bank is not being updated on the progress. First Federal sets you up with your own timeline to be able to watch online when documents are being reviewed so you know what is going on. Deanne was also readily available to answer any questions or concerns you might have. I highly recommend her for any of your mortgage/loan needs!
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April 2022 by Clint Wagner
The process was very easy and I was guided the entire way. Thank you Deeanne.
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April 2022 by Threads Orders
Deanne was very professional, very friendly, very thorough, timely and great to work with.
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April 2022 by Ira Althouse
I trust them with my money.They don't trust me with theirs!Not good
