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April 2023 by caspian construction
Absolutely horrible serviceI have been giving service to hertz for almost 14 yearsGot not even one hour late to drop off I got charge $119 extraAnd full day charge for insurance $77Some fees what a way to stealNever ever go back with hertz
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September 2022 by Kanin Shame
Not with this place specifically but I don't plan on using hertz to rent a car. Generally because I don't want to spend any time behind bars. Why would that happen you may ask? Well you should probably look up why Hertz and being arrested for no reason is a related matter at this time.
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June 2022 by bianca ayala
They just called me to tell me they dont have vehicles available. I had it reserved since 5 days ago and now when its 2 days away they call cand tell me this i had my airline ticket at the detination i cant make cancelations now i have to get a car 2 and a half hours away from where i live dont recommend them at all
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May 2022 by Eric odell
DONT USE HERTZ. They charged me $255 for one day. Told me my bill was 40.04. They absolutely refuse to refund my money because it's thier policy. I've been warned not to use them, but I have never had a problem until now.
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April 2022 by Rabbit chill
Not with this place specifically but I don't plan on using hertz to rent a car. Generally because I don't want to spend any time behind bars. Why would that happen you may ask? Well you should probably look up why Hertz and being arrested for no reason is a related matter at this time.
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March 2022 by Brian Jang
Sanja was amazing, my god. I came in hot cuz the hertz in slc screwed me over. And Sanja handled me perfectly and did everything I needed done. She was quick nice and effective. I highly recommend speaking and renting from sanja
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January 2022 by Eric Pierce
Sanja was very accommodating, even offering to stay a little late to help me pick up the rental after work. When I had forgotten to remove an item from the vehicle, she promptly called me to let me know. She made the rental process quick and convenient. I highly recommend working with Sanja!
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September 2021 by Rhonda Craig
Sonya took great care of me. I really appreciate her.
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July 2021 by Ceara Riggs
Saved our trip without costing a fortune and kind the entire way. I am a loyal Hertz customer anyway but the kindness and professionalism shown by the owner at this location are without compare. No matter the size of the city. The best Hertz experience ever.Originally we rented from another location. We arrived 3 minutes before our reservation. They were closed and not picking up their cell phone which the sign said to call. We looked at prices for the other 2 rental agencies and they were nearly double the price we were supposed to pay - as expected for a now last minute booking. We saw Hertz was open, which we didn't expect otherwise we would've booked from them in the first place, and they said this was their first weekend open. They tried to help us get in touch with the other company in a multitude of ways and, when that didn't work, they said they had one car left. We asked the price and he asked what our original price was and beat it by $2.He had no obligation to do it. We did not expect him to help us try to locate our rental, much less match the price when we couldn't get them. But he did and the kindness meant so much but the money saved literally saved our vacation. We have been saving for this trip and this would've caused quite a bit of planning because it was such a price difference. The only reason I didn't go with them is because they weren't open - but next time I will ensure Hertz is available before I book anything. This location single handedly ensured I never book another rental company again. I truly hope Hertz rewards this location, their owner, and trains and incentivizes other locations on the value of customer service. Amazing. Thank you so much for giving us our vacation.
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April 2021 by Shann Wilder
They had the perfect car for me, one that I have always wanted to get when I rented a car. Steve was very accommodating, he worked around my schedule which was crazy and still gave me the perfect car. My rental experience was awesome.
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December 2020 by Carlos Vera
Honestly, Hertz of Magic Valley is the best by far, friendly staff, clean vehicles and you can use a debit card with a $200 refundable deposit. This makes it so even if you dont have a credit card you can still rent a vehicle. This place is awesome! I dont usually give 5 stars, but this place deserves it.
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December 2020 by Lolis De Leon
Great service
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November 2020 by Ginny Kirk
HORRIBLE EXPERIENCE!!!!! Straight up stole $747 out of my account. Instead of invoicing me for a 1 day rental they charged me for a 7 day rental. I immediately called Hertz and my bank and did an investigation. I was told everything was taken care of until two weeks ago my bank informs me they are charging me the $747. Again called Hertz and was told it will definitely be taken care of. STILL WAITING!!!!!
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August 2020 by Adi Sharma
Amazing staff. I had amazing service from them
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April 2020 by Angie Bomstad Twitchell
The most unprofessional customer service!!! Sitting at the airport for 2 hours wdd sad outing hit the agent to show up.... insurance reserved car due to their client hitting mine... call prior to driving 30 + miles to airport and was advised “man they do not open until 830 that’s why they are not answering’ it’s 1000 and no hertz person... you suck
