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November 2023 by Jack Anderson
So glad we decided to check out Mattress Firm. Great service, great prices. No high pressure. Chase took time to help us compare mattresses before we decided on one. If you are thinking about a new mattress give Mattress Firm the chance to help you find the right one.
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November 2023 by leslie
Went into Mattress Firm to price compare and Andrew greeted us. He listened to everything we needed in choosing a mattress and gave a few suggestions and came up with a great price!Came back 2 days later to get it and Andrew was off for a couple more days.Couldn't get delivery for a couple days.Our blow-up mattress had sprung a leak!We needed it today!Andrew delivered it himself in his own truck that evening! So awesome!Now let's see any other salesman do that!
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October 2023 by heather dover
We had an amazing experience during our first visit to MattressFirm! The manager Chase was our salesman. He was super easy to work with, listened to out every concern and helped us pick the perfect new bed! Definitely recommend them to anyone looking for a bed! Great prices and amazing beds. They have definitely won our business!
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October 2023 by Joan Barry
I visited the Twin Falls store today looking for a decent mattress for my spare bedroom that wouldn’t break the bank. Chase was ready to help! He was very pleasant, he listened to what I truly wanted, showed me several options, and I left feeling very well taken care of, and satisfied and confident with my purchase! Customer service at its best! ? Thank you Chase!
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October 2023 by Carolyn Sousa
Your store in Twin Falls Salesman Chase did a awesome job with his approach and his knowledge on his products he had in the store. He made my husband and I feel comfortable with our decision to purchase a new Mattress . Thank you Chase for a great experience in our purchase.
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October 2023 by Jorden Campbell
Andrew was awesome. Didn't feel pressured into getting something out of our price range. Very informative and a good sale experience.
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October 2023 by Christian Schnidt
Chase Gomez was very helpful in finding which bed we needed based off of our likings. Great employee. Very patient as well.
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September 2023 by Jamielynn Parks
The entire team understood my desperate desire to get my toddler from my bed into sleeping in his "big boy bed". They all were amazing. I am grateful they were all there able to assist me in helping my toddler transition to a big boy bed, even though it's been 2 days and completely unsuccessful on my end. Lol. I will definitely purchase again. I've got my eyes set in a super soft mattress
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September 2023 by Scott Nielson
We enjoyed the company of an excellent salesperson. He was very knowledgeable and helpful. I appreciated him showing us all of the options without the hint of putting him out. I can’t wait for the bed.
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September 2023 by Sharon Diehl
Chris was very helpful and knowledgeable about all the mattresses and bedding. A very pleasant part of my day. I purchased the mattress I had been wanting and I am so looking forward to it's delivery this Saturday. The sales expert, Chris was able to answer all my questions and a delight to work with. I couldn't be happier.
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September 2023 by Donnie Musgrove
Friendly and easy to talk to. Had a lot of great options and answered all our questions clearly! Also very accommodating with our price range!
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September 2023 by doug kerley
Chase Gomez is a very cool person and great at his job . He explained everything and answered all our questions . Made the bed buying experience easy . Also explained different delivery options . Thank you Chase !
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August 2023 by Larry Culver
Mattress Firm is a great place to do business. Our salesman Chase was so helpful in assisting us with a warranty claim we had. They got our warranty claim taken care of and we have an amazing new mattress to sleep on.
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August 2023 by Pat
Chase was a big help picking out our new bed. Great customer service very friendly and helpful. 10/10 experience I would recommend to anyone!
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July 2023 by Diane Holladay
Chase was incredibly helpful! He is an asset to the Mattress Firm & made our experience so enjoyable.