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January 2024 by Emmett Ricks
Middlekauff Honda is now my favorite auto dealer! Next time I need to buy a car, I will be back. They went out of their way to help us out and make sure that we were happy with our car purchase. Siyo, our salesman was especially helpful, friendly and Informative. I highly recommend these guys!
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January 2024 by Taylor Ricks
Siyo is amazing and kind! I’d definitely recommend him as your salesman. He bent over backwards for me and sold me an amazing car. Middlekauff really cares about your satisfaction and wants to make things fair for you and your wallet.
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January 2024 by Drew Christensen
My wife and I were looking for a new car, it's a big decision that I didn't want to make on the spot and I wanted to go home and think about it. Corbin heard me when I said that and provided an amazing sales experience, Honda Finance also had the best interest rate we had found locally. We ended up with a 2024 Honda HRV and we couldn't be happier!Very happy with my overall experience, although there is a big lack of communication between the different departments post purchase. Trying to get our Permaplate coating was a lot of back and forth even though I showed up early for my appointment, luckily Corbin was there again and he was able to get everything straightened out and got us were we needed to be, seriously above and beyond customer service from that guy!!!
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December 2023 by Jason Pollard
I have dealt with several car dealerships and Middlekauff is by far been the best experience. If you want to buy a vehicle from non-aggressive sales men—go here! I would recommend Alec Kemerovo. Purchased a couple vehicles from him. Very knowledgeable and great customer service. Good job Middlekauff!
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November 2023 by Janessa G
Thank you Pablo for getting me into my new car ! You were awesome to work with and made the process super easy
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October 2023 by Diane Lamm
Awesome place to find your new vehicle!!!! Darin Bloxham was the best to show us our dream car!!! Alek Kekerovic was a joy to work with as the salesman!!! You guys are the best!!!’
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October 2023 by Reyna Gonzalez
So I went 09-23-23 to get new vehicle they were amazing thanks to Mr.Alec Kekerovic he was such a supporter I appreciate him and all his crew I recommend their services quick and friendly people!
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October 2023 by Michelle Mendez
A few months ago my partner and I were road tripping from Utah to Washington, towing motorcycles with my Honda Pilot when we broke down an hour away from Middlekauff Honda. It took us forever to get a tow truck that could take both the car and the trailer but Middlekauff Honda waited after hours for us to drop off the car. They even let us store the trailer at their shop. The next day they diagnosed the issue and had us back on the road by the late afternoon. Hillary helped us in the service department. Our trip would've been ruined without her help. She was incredibly helpful and kind. The entire team there was friendly. I highly recommend going here!
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October 2023 by Jesika Schrader
I have never had a better experience at a car dealership. I mostly dealt with Alek, and he was patient, not pushy, was there for me and made sure I got what I needed. Leo helped out with financing and worked hard to get me great rates, especially considering the tough times we are in. They worked with me and made sure I understood the agreements and paperwork before signing anything - there was NO fine print. They both let me know that Middlekauf is short staffed (like many places), but you couldn't hardly tell because they took the time to work together to make sure my experience was personalized and exciting - as it should be when buying a new car! The team at Middlekauf went above and beyond for me and I am so grateful for them. Thanks guys.
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October 2023 by Melanie Moore
This was our first visit to this business. We knew we were going to need some car repairs done but weren't sure to what extent. We were treated with respect and the man who helped us was very thorough and honest.
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August 2023 by E B.
Once again Middlekauff has exceeded in failing. Years ago I purchased a car from the Ford dealership, which was a terrible experience. After purchasing a Honda elsewhere I thought I would give their service department a chance. Of course the greed of the business outweighed the desire to build loyalty and provide a great customer experience. The car was taken on for an oil change and then they promptly proceeded to try and upsell, which is fine to an extent. However, they stated an air filter was needed which I agreed upon. The filter cost $37 the labor install was $39. Are they not already under the hood working? $39 for a job that probably took all of five minutes. I must be in the wrong profession. But this will definitely be the last time I ever use or refer anyone to any Middlekauff dealership.
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June 2023 by Cate S and Frog
Hilary in service was amazing!! She is so helpful and has a deep well of experience to draw from - which makes for some great problem solving for someone traveling through and having a check engine light go on - in the middle of the desert. Yikes! I first called my dealer back in AZ to ask for advice etc - not much help there except 'could be really bad - get it checked right away.' I got the address of the closest Honda dealer and yay for me, Hillary answered! She made several suggestions (remove gas cap, get code pulled for free at AutoZone etc) that the guy in AZ (where I just spent $3k plus the week before on pretrip checkup...) did not offer. Once I got the codes as Hillary suggested, I felt safe enough to finish the 2 hour drive to her location without wrecking my engine - instead of having it towed. Huge help! Then she fit my truck in the next day! Amazing! I was back on the road in 48 hours. She is what every dealer service shop needs - someone who knows what they are talking about, is willing to help and with patience and kindness to boot! Hilary deserves a raise! Thank you Hillary!!
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June 2023 by DaveHanna Powers
This was the first dealership we stopped at to find a new pick up for us. We didn’t need to go anywhere else. They had exactly what we desired. Alek was the sales rep that took care of us. We highly recommend him. He is very knowledgeable, service oriented, and just a pleasure to do business with. Gary handled all of our paperwork and handled it very smoothly. We are so pleased with our new pick up and extremely pleased with those employees in Middlekauff Honda!
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June 2023 by nstevenson-smith Nancy Stevenson-Smith
Wow, what incredible people and customer service!!! On our way home from Yellowstone, our car broke down just about 5 miles from Twin Falls, Idaho. We had our car towed to the Middlekauff Honda Service in Twin Falls. We explained we were on our way home to the San Francisco Bay Area. Hillary immediately, took our car in, arrange for us to get a ride to a nearby hotel, and promised a technician would look at our vehicle. Shortly after arriving at our hotel she called and explained the issue with the car and said they thought they could have it fixed by mid-morning the following day. The technician, Chris, and Hillary both ended up working overtime that evening so our car would be repaired and ready first thing in the morning. Chris even delivered the car to us at our hotel the following morning. Later the following day, Hillary called us to make sure we had gotten on the road. These two people went ABOVE and BEYOND in providing the best possible customer service. We are so grateful for their kindness, professional communication, technical skill, and overall excellence.
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May 2023 by Jed Summers
We took delivery on a brand new Accord Hybrid this morning from Middlekauf Honda. We had a great time working with Gary and Alek in the sales department. They were both relaxed, knowledgeable, and eager to help us find what we were looking for. Nothing but praise for their operation. I have acquired my share of vehicles in my life, but I can’t remember a transaction that went more smoothly. Five stars and two thumbs up. I will recommend this dealership to anyone who needs a car.
