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April 2024 by Joshua Bjornn
Quick service and friendly staff. I've been banking here for 4 years. They even have a free Tele Health service you can use with your checking account.
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December 2023 by Dennis Read
Fast friendly people and pleasant
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October 2023 by Laura C
MACU is the best service for my financial needs. Car loan, Credit card, consolidation loan.
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September 2023 by Cyndy M
Shane is amazing! He actually listens to what concerns I have regarding my accts. He explains what I need to do to achieve my banking goal(s). Shane is warm, and inviting too. He is a true gem at Mtn America Twin Falls.
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September 2023 by Randy Reed
Very friendly crew , very clean , great willingness to help , got an amazing tate on our truck loan they have helped in almost ever way , our only issue is they have no in house loan officer or financial advisor, and every time we asked to speak to one we never get a call back. And sometimes you just wanna speak to someone in person.
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September 2023 by Theresa Brown
Do not bank at MACU! They hire people who solicit other employees for money yet keep them employed as they have access to members sensitive information.
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August 2023 by Amanda
Each and every staff member and service representative at Mountain America Credit Union are ALWAYS welcoming as you are greeted with a smile, respect, best 5* branch, and top A+++++ banking in the Credit Union Industry. I have banked with previous Credit Unions and found that Mountain America has the BEST and MOST banking options and interest earning accounts available OVERALL! Thanks to ALL of you for making MY #1 CHOICE WITH MOUNTAIN AMERICA CREDIT UNION THE BEST DECISION AND CHOICE I MADE FOR ALL MY BANKING NEEDS! I will GLADLY with EXPRESSION and APPRECIATION say to ANYONE asking they are HIGHLY RECCOMMENDED and the BEST CREDIT UNION in Twin Falls and Magic Valley areas to choose and go with than ANYWHERE ELSE AROUND!!!!!
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August 2023 by Archimedes 13
I needed to reopen my account and get a new debit card. Not only was I able to get both goals done, they were done in quick sucession. The staff was friendly and very helpful with whatever questions I had.
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June 2023 by Brady Ziegler
Julia was extremely helpful and professional in helping us apply for an auto loan. Will definitely work with them again!
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April 2023 by El Chilango
I've been banking with M.A. for over three years and love there awesome customer service and convenient locations. I recently missed out on promotion because of lack of information. Morgan, one of M.A. team members asked me about the circumstances. Long story short, he was able to get me enrolled in the program. He did so without even being asked. Thanks Morgan
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April 2023 by Mark Logullo
They were able to provide me with a loan I could live with and have provided the best customer service either in person or over the phone.
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April 2023 by joshua hannold
The gentleman that helped me was super polite and nice. Five stars all day
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December 2022 by Damon Drew
Poor customer service, understaffed branches on Saturdays, too few branches open on Saturday, should expand hours - 9 to 6 is inadequate, need to cut back advertising money and use it on hiring more and improving employees to dramatically improve customer service, expanding branch hours on Saturdays, n add branches open on Saturdays.
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December 2022 by MOISEDON CEO USA
A great place for all kinds of banking issues. Friendly people and always trying to help all your needs. Oh my goodness have you guys met Christina V. She’s the best.
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October 2022 by Ryan Bow
When applying for a loan, MACU has great rates but they don't have enough staff to be able to lock your rate in a timely manner. It took them 2 weeks to get the rate locked in and during that time the rates went up from 4.5% to 5.375% for their 30 year. So we had to switch to an ARM and hope that rates drop back over the next few years. Nice people, terrible service.
