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January 2024 by JClikes Pam
Got great service and have always gotten great parts for over 40 years.
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November 2023 by Anita Young
I can't say enough about how wonderful this place is. Rylee was exceptional in every way. Can't thank you enough NAPA of Twin Falls for employing people that go above and beyond work customer service ! Thank you again
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August 2023 by Samuel Dorend
I got some new radiator hoses (because I was replacing my trucks radiator anyways) and a new belt. It was a good price and hasn't failed me yet!
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July 2023 by Cj Smith
The last few weeks have been doing a lot of mechanicing. There is a guy named Brad works at the front counter it's always extremely helpful when trying to get a the guy is one smart cookie
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July 2023 by Bradley Craig
They are always really helpful and knowledgeable.
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July 2023 by Randy Martyn
They have the hard to find parts knowledgeable and friendly
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June 2023 by Xtina Flutter
Your night staff sucks! Vanessa shouldn't be helping people. Can't even hear what she's saying
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June 2023 by Honky Jacobs
Go here everyday. The crew is amazing.
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May 2023 by Scott G.
as a business owner i refuse to call this store or make it my last resort.mark in commercial sale is rude, like it kills him to answer then he sighs when he has to look up a part. i ordered a part and it took 4 hrs i called back and said is the part coming and he asks oh you wanted it delivered we cant do that unless you have a account, i do have one then he states now you need to have a card or charge account "ummm i do" sighs again, we all know who the guy is we all made reports and he cant be touched because he is a Dayna family member cant imagine the lost money because of him. every shop in town goes somewhere else . if he would go to stocking or didnt answer phones id gladly put my business back there
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May 2023 by Jake Anderson
Been in there a couple times now and seam to always get Thane, he can never find anything and always has to have help from a nother employee. Yesterday I watched it happen at least three times while I was in line and then I got stuck with him and he still couldn’t find my part but the guy I went to after him Rylie helped me out no problem. Thane should be sleeping the floor because obviously he does not have the ability to work behind the counter. maybe if he could pass the drug test he would do better but looks like he has after work activities that don’t allow that to happen. I’ll never be coming back to the twin location and rather go to O’Reilly’s.
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March 2023 by Jim Mason
I ordered and paid online and went to the store to pick up. I was a little disappointed that I had to wait in line for my turn. The gentleman told me the others had been waiting and I would have to wait as well. This is a bit of a moral dilemma. I shopped online, made sure they had what I needed, and paid for the item. At the same time, I didn't want to take cuts. NAPA needs to figure this out if they want folks to order online.
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March 2023 by Kayla Chappa
Always able to assist when I need a special part!
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February 2023 by M-a-y-k N.
Better quality and wider offering of in stock parts than other chains. Most likely my first choice stop for auto parts if I'm not getting them from the dealer.
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January 2023 by Tara and Ivy MacTaggart
Robert and Brad are airways helpful!
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November 2022 by corey house
Lots of parts on hand to get you out the door.
