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December 2023 by Megan Cannon
Great customer service and had everything I was looking to get for my dogs ?
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November 2023 by C S (AmericanMama208)
They have a great selection of different pet items. The fish tanks looked well taken care of and no dead fish. We were only disappointed as they were out of stock when it came to different animals and fish.
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November 2023 by Anna Rogers
Very friendly staff great experience every time I go there
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November 2023 by Cain Camarillo
All their pet food is over priced. Best to order online from other stores. I heard they do vaccine shots for a reasonable price tho.
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October 2023 by sadie skousen
Miriam is hands down the best groomer I’ve ever taken my dog to. She did an amazing job. Not only that but my dog came back super happy and not stressed. Great experience!
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September 2023 by Bill Shewmaker
I was interested in purchasing an aquarium and stand combo which was on sale at the time. There was a combo in stock at the store but the aquarium was chipped and was not suitable for holding water. It was suggested that it only be used for reptiles not fish. I asked if there were other sets like this available. The person helping me didn't know so she called who I am assuming was a manager of the store and asked if other sets were in stock. The answer was no and no more would not be ordered until the chipped aquarium was sold. Great customer service. Guess I didn't want to purchase an aquarium at PetSmart.
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September 2023 by Deborah Buchko
Been bringing my lil 10 yr old Chihuahua here for a few years. Recently I've noticed I've been charged for toothbrush cleaning and her teeth were not cleaned or fresh breath. All the good groomers have left as well. I now know why. Bad management bad attitudes not personalized service anymore lost another customer!
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August 2023 by John Reed
The service was amazing, as a cashier myself I appreciate it when another cashier goes out of the way to save the customer money. Because of the cashier we saved almost 50% off of our total purchase.
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July 2023 by Nobody Special
I love this place the staff is friendly and helpful and they have healthy pets with a great selection.
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July 2023 by Bradley Craig
We needed a net so my grand daughter could go catch critters in the water while camping.
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July 2023 by Rena P
Great cat food (hill science brand) and great service. Nothing but the best for my spoiled cat!Make sure to check the end caps for sales!!
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July 2023 by Lauren L
Took 2 of my 3 boys in for grooms, Hope was extremely friendly and easy to work with despite having a really negative experience with a groomer at a different PetSmart. My GP loved her and came out looking fantastic. My other dog, who is blind and needs a bit of extra assistance, was bathed by Steph and came out tail wagging from his experience.
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June 2023 by Megan Bonnett
I need pet supplies sometimes, but I absolutely hate these chains stores. It is a glorified warehouse for innocent animals,any of whom are neglected to literal death before they can ever be sold. They also sell nothing but processed foods and other products that shorten the lives of pets. And all their toys are made of synthetic materials. I'd love it if I could get raw food at the pet store, toys made of natural materials, and I would ESPECIALLY love it if they stopped selling animals. The employees are unfailingly nice and welcoming at every location.
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June 2023 by Vanessa
Tried calling asking for customer assistance to confirm they had product in stock since the website said the store was out. The customer service associate both times seemed bothered that I was calling in so she could check if they did have stock of what I needed. First time I called turns out the website was wrong the store did have it. The second time I called for something else she proceeds to tell me you can check on the website but I guess I can go look on the floor for you leaves me on hold then hangs up on me. I understand you’re busy at the store but that is no way of treating customers period. Clearly the website isn’t always accurate stock of what they have and don’t have.
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June 2023 by Sherri Jefferson
I have been going here to buy my bird food! They have everything I need! Their prices are really good! The employees are nice and very helpful!