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August 2023 by Casey Bradshaw
Pioneer Carpet One sure does a great job when it comes to providing the goods and services we need for installation. They have an excellent selection of in stock products and supplies. They are true industry professionals that give you what you need when you need it!
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June 2023 by Cinthya Espinoza
Very pleased with my experience at Pioneer Carpet One! They have a HUGE selection of in stock products at awesome pricing! It truly is a one-stop-shop for your project, from flooring, to cabinets, countertops, & even lighting. They really can do it all. The staff was extremely friendly & knowledgeable & made me feel comfortable throughout the entirety of my job. I highly recommend Pioneer for all of your flooring & home needs.
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February 2023 by Ann Marie
Great customer service! Amber was super helpful (efficient and effective) with selecting a high quality and affordable carpet for our home. No waiting and genuine interest in meeting customer needs. Beautiful showroom and wide variety of flooring products to look at!
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February 2023 by Kelly Rauch
We are 100% satisfied with our interactions with Pioneer Carpet one in Twin Falls. Everything about our interactions was top notch. We are building a new home in Hagerman and we stumbled across this store while we were living out of state and calling around for prices on LVP flooring. We had the pleasure of working with JV. He was incredibly responsive and worked hard to deliver a very competitive quote. We ended up paying a bit more than what the 'internet seller' was offering but in the end, we knew we were getting much more by going with a local, family run business. Once we moved to town we went to the showroom and WOW, what a beautiful store fully stocked with everything you would need for your home. The entire team was friendly, knowledgeable and helpful. We even liked the 'store dog' that roams around. We ended up buying our LVP flooring, our carpeting and much of our tile from JV. We had delays with the building process and JV let us keep the flooring in their huge onsite warehouse until we were ready to install. This was a huge help to us!! We used their carpet installation team and they worked their magic in hiding the seams in our patterned carpet.We couldn't be happier with our interactions with JV and the entire team at Pioneer Carpet one. They offer fair prices, a wide range of quality products and an exemplary level of service from start to finish.We highly recommend Pioneer Carpet One in Twin Falls for all your household projects. You won't be sorry!!
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February 2023 by Brenlee Bremers
I went into Pioneer Carpet One to look at new counter tops, and had the greatest customer service experience! All the employees in there were so nice and helpful! I will definitely be going back for future home remodels !!
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December 2022 by hunter sanders
Staff was very friendly, and helped me find the right tile I was looking for, despite me coming in right as they were closing. After driving in from out of town, I was very thankful they didn’t ask me to come in the next day.
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October 2022 by LC
There is no communication with this place. The customer must always be the one that calls and then they say they'll get back to you that day which doesn't happen.We paid the recommended amount and again they never called to set an appointment. I've called them numerous times before the appointment was set. I've asked them many times to call my number instead of my husband's because he's at work, never happened.They hire installers to the job and never seem to know their schedule. Finally, we got the carpet installed by a wonderful company and I will use them directly in the future. They even took time out of their schedule to come over and answered some questions I had However; the carpet isn't great. It's beautiful but has lines throughout making it look like there are many seams.I'm still waiting on a call back from Carpet One seeing as how they left a voicemail for my husband to do a review. I called this morning with a promise they'd call back.I'm very disappointed with their customer service and them period.
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September 2022 by Ann Thompson
Thank you Olivia for showing me your sheet vinyl flooring in warehouse. I am so happy you had instock exactly what I needed for my inclosed front porch! Perfect!
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August 2022 by Sandy Gleason
I am so happy with my new carpet and LVP floors. Alden and his staff were the best to work with. Gary and Earl layed the flooring, they were fun and did a great job. Thank you all so much, I am a happy customer!
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July 2022 by Kathy Plunk
We turned to Pioneer Carpet after a dismal performance by Lowe's. After 6 weeks of waiting, Lowe's still had no idea when we would get what we paid for. Pioneer Carpet gave us great service! Our carpet was installed in less than a week.
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April 2022 by Todd Fiscus
One of your drivers almost hit me with your van in Shoshone today. He wrecklessly changed lanes almost hitting me to get past the coke semi at the 4 way stop speeding across the train tracks cutting him off as well. He doesn’t need to cause an accident cause he not man enough to follow a semi
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April 2022 by alden palmer
By far the best selection in town. knowledgeable staff. Great prices and tons of inventory
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October 2021 by Anton Boyarchuk
The best flooring store in the valley. So easy to work with and fun . There new showroom brings u a good feel to how it will look in your home . They have kitchen and bath cabinets too. Such an awesome flooring store and more. ???
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October 2021 by Rich Atwood
Awesome place for you carpet and flooring needsFriendly employee's and beautiful showrooms
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September 2021 by Adventurous Foodie
Great service here! Joanna worked hard to meet our needs. We always seem to find what we are looking for.Thanks guys really appreciate your help and supportKyle
