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July 2023 by J D
I don't really know about the rest of the salon, but I get my hair cut here by Timberly every 2 weeks and she's great.
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June 2023 by Patricia Swanson
My hair stylist, Hailee, didn't show up for our Sunday appointment that was booked threeweeks in advance. She said she forgot about it. She promised to make it right the following Sunday, but called me last minute and cancelled because she was all of a sudden sick. I called the salon the following day to talk to the owner and rebook with another stylist. I had to leave a message because they never answer the phone. I called again a few days later and left another message. I never received a return phone call.Services: Shampoo & conditioning
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November 2022 by M M.
I called to make an appointment with Brenda who was advertised as new in the salon and she never returned my call. A couple weeks ago I called and scheduled an appointment with Lily. She was a little over two weeks out and we scheduled the appointment; then with one days notice she canceled the appointment and then proceeded to tell me she was fully booked for the entire month ahead! She referred me to a stylist in the salon who I send a text to schedule! She also didn't bother to return my text until I sent her a text saying, "never mind".... than with 30 seconds I received a text from her, "no problem". in your. What the heck is wrong with the salon? Terrible professionalism.
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October 2022 by Jeanne R
I had my very first visit to Reign Day Spa. I saw Amber Dekruyf to get a pedicure. I loved my experience and will be going back for another soon. Amber did an awesome job.
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October 2022 by Jan Murphy
Had a cut/color appointment this morning with Brenda and am SO HAPPY with the results! She listened, gave wonderful suggestions and confirmed we were on the same page before she started~. I am DELIGHTED with my hair!THANKS BRENDA ~ you are a GEM!
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February 2021 by Cheryl Hulse
Amazing facial with Becky Curtis! Beautiful salon
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October 2020 by Riley Crawford
I’ve been here twice with my stylist being Jessica Lund. I can not recommend her enough. She is all around a great stylist. Jessica recommends great products, knows brands, and is a realist when it comes to hair goals. She has a great style and doesn’t leave you waiting with a long response time.
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August 2020 by Millie C.
This place is amazing! First of all all the ladies that work here are super nice and talented. I suggest if you need your hair done to ask for Abby or Lilly. Just got my hair done today and I couldn't be happier with it. I got it done by Lilly and she did just what I wanted.
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August 2020 by Katie KyLynn
I would never reccomend going to this extremely unprofessional salon. I’ve only been here a few times but the owner has been very snobby and does not make you feel welcome. I personally know 4 people who have worked for this establishment and been fired without notice. If standards could be changed, I think this could be a great salon, but I won’t personally support this company again until this changes and they treat employees with respect.
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July 2020 by Benny DeWald
I was trying to find someone who was available to do makeup for my daughter's engagement pictures. Sent a message thru Facebook, said they would get in touch with me, called and left a message, left another message on Facebook, it was read but never responded to and neither was my voicemail. Was it because we were coming from out of state?? Your salon was highly recommended. What a joke! Your customer service skills need improved upon. A simple call back would have been nice even if there was no one available to set an appointment with.
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June 2020 by Danikka Bicart
They were all so nice, my hairstylist was Jessica and she gave me the perfect color and they even offered drinks :)
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March 2020 by Hannah Vander Poel
I LOVE coming to Reign Spa! Jessica Lund is the best nail tech I have been to! She also does my hair and I always love it! 10/10 would come again.
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January 2020 by D
Beautiful salon, super friendly staff, and they always do a phenomenal job! I won't go anywhere else!
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November 2019 by Tawny Cooper
Went there to get a gift card and stood there, was never greeted by anyone even though there were at least 2 employees there. Ended up just leaving without the gift card. Pretty rude.
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August 2019 by stephanie mccarty
They never answer their phones and will never return my calls when I do leave a message.
