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April 2024 by Adam Birch
I was paying $75 for the 300mbps plan although they reduced the price to $35 for the plan they never changed my bill. After realizing this I called to get this fixed and backdate. They changed my bill to the $35 but said they couldn’t backdate. Shady business.
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March 2024 by Paul Williams
I am an old customer that has come back to Sparklight, so I know we'll how good their service is. I was impressed by the work and courtesy of the technician who did the installation. A high rating is well deserved.
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March 2024 by Emil Emil
Horrible Internet speed had problems for several years, call them many times, had to reboot my modem just as much as i call the company. Nothing helped, on top of that they got me on some contract which I wasn’t even aware of tried to cancel the service but was unsuccessful because of the contract. But how anyone can be forced to pay for horrible services?!
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March 2024 by Alan Mooso
I was having constant connection issues, so I dropped Sparklight and tried several competing internet providers. I recently came back to Sparklight and with the new equipment upgrade I have been pleasantly pleased with the service, being a gamer I need fast speeds and low latency, of which the competition couldn't provide.
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March 2024 by jared wilkins (Jawzrik)
1000 mbps or (1GIG) for the price is more than fair.
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March 2024 by KELLY DIVINE
SPARKLIGHT is a great internet company. My WiFi is really good and fast!Their customer service is AWESOME too! Highly recommend.
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March 2024 by Kate Essma
I was very pleased when I called Sparkliggt to have my service transferred. The representative made it easy, she was very nice and I got a lower rate as well!!
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March 2024 by Martin Shirley
I have had the service just over a week and I've been down 3 times. One I had to reset the modem. Two it was an are wide outage 3rd it looked like the eero was off line. If I could get better speed from Century Link a would switch back.
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March 2024 by Rick S.
I owned my own equipment and paid for internet service through spark light. They told me my equipment was obsolete and I needed to upgrade. So I did this and now I pay substantially more. There is know noticable improvement at all .Very dishonest of sparklight. Going to take my business elseware
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February 2024 by David Carpenter
Cancelled my service. The local person was very congenial. 3 months later, I received notice that they had turned me over to a collection agency. When I called them they claimed that they had sent me 3 notices that I owed them the remaining balance on my service. I check my email back 3 years and no notifications showed up. Not happy with Sparklight at all. DO NOT USE,
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February 2024 by Jose Marcano Jr
Great Internet service, no lag or buffering while streaming. My Kids are happy so I'm Happy
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February 2024 by Dustin Stalter
Installation was fast, technician was very friendly and helpful, my internet speeds are faster than advertised and so far it has been up 100%. I would highly recommend Sparklight for your internet needs!!
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February 2024 by Evees Hair And Ethnic Flair
Always issues, way to expensive for how it doesn’t work when u need it an how often u have to reboot it. The internet really is the worst
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February 2024 by Sonia Wadewitz
Great service! Fast speeds definitely recommended!
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January 2024 by Debbie Phillips
I am happy I have came back to you, I should have never switched.