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January 2024 by Gabriellia
At 3 p.m., they said to give them 30 minutes to fill my meds, and they'll text me when they're ready. Never got a text. Went back and waited in the pharmacy drive tru for 15 minutes. Pulled up at 7:01pm. They put a sign up saying they're closed. They proceeded to point at me and laugh through the window. I walked inside, and the cashier told me, "Oh well, come back tomorrow." I tried to call the manager and the phone rang for 5 minutes. Customer service is nonexistant here. Go to the walgreens on Washington.
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January 2024 by Derrick Walden
Please , if your life or overall health depends on the pharmacy do not use it . I went to pick up a refill of an important medication prescribed by my personal physician that I must take for keeping my cholesterol level down and overall heart health . I drove up to the drive through and saw a sign that read " Closed no pharmacist available . " Why ? Because they're to lazy to work or have a shortage of pharmacists ? I needed that medication YESTERDAY , not today or tomorrow as I need to take that medication for the rest of my life . Do people have to suffer , get sick and maybe die because of a pharmacy that is a three ring circus that can't get they're act together ? The store manager Carly runs the store they way she sees fit and not by company policies and procedures . I am very disappointed and if this stores management and pharmacy cannot do any better to help me , I will take my business someplace else .
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January 2024 by Amy Nipper
Super impressed. I was told I had to wait for an employee to allow me to use the bathroom. And when after 10 min. I asked an employee for help...and was told I had to wait because she couldn't leave her station.... that apparently is customer service. The facility was disgusting...I decided to wait and make my purchases and get the heck out of there.
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December 2023 by Jeanne Okerlund
A fully stocked standard Walgreens.
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September 2023 by kolton hubert
Waited for over 3 hours with a screaming toddler in the back seat. They told me to “be patient others are waiting too” 3 hours!
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September 2023 by kumohaku
Shoutout to Rose - A friendly and helpful pharmacist. I watched her juggle a long line as well as phone calls with a great presence. I was impressed that she knew many customers by name although maybe that's common here. (Im from seattle)
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September 2023 by Tyler
The manager Carly is rude and will openly admit to making her own policies for the store. Management above her should address her behavior.
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July 2023 by TenToezDowN Movement
Excellent customer service from Greg in the pharmacy this man deserves a raise -gregg#TenToezDowN #5starservice
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July 2023 by Greyson Schaal
The quality of their products are immaculate. Everything that you may have left at home and need to pick up OTW is here. Prescriptions are great quality here, but you can expect a line (inside and drive thru) during peak business hours. The check out associates are kind and are knowledgeable about the items behind the check out counter. All in all, this is a well rounded store. Just expect a slight hold up/wait for your prescription(s) during peak busy times.
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June 2023 by Olivia Madsen
I always have problems with this pharmacy. Awful customer service. Today I was returning a call about a prescription and was waiting on hold for 30 minutes and then someone picked up and hung up. By that time they were closed so I couldn’t call back. Thanks for nothing! Will be going to a different pharmacy.
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June 2023 by Christopher Lemon
Easy to find products I needed Associates for very helpful
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April 2023 by Louise Royston
PASSPORT PHOTOS were awful quality and rejected by the Passport Office! Then very unhelpful person I called told me I have to go back to Twin Falls from Ketchum (1 hour 30 minute drive) to get a refund when it is Walgreen's fault that my photos weren't accepted!!! Please do NOT do your passport photos here!
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February 2023 by Keith Hupp
Long wait time for RX 2 hour wait. I walked out empty handed.
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October 2022 by Pam Hartley
My prescription was called in at 4:45 pm on the 24th of Oct. It is now 3:00 pm on the 25th and it is still not ready. This is the worst WalGreens pharmacy. Good thing I am not in terrible pain. Why on earth would it take almost 24 hrs. to fill a prescription? I talked to the online rep. and they said call store. I did and got voicemail.!!!
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October 2022 by Maggi P.
I have been sitting in the pharmacy drive through for 50 min, started with four cars ahead of me, and now I'm next in line. And yes you might say "go inside you lazy woman" but alas the wait inside is no better. I'm sure they are super busy doing sciency mixing of tinctures and Salves... oh wait they aren't because they are just filling scrips and charging insane amounts of money. Why! Why does it take this long to hand people pills!? I wish I was exaggerating. I wish I meant 15 min and not 50 but I'm not. Someone make it make sense!