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January 2024 by Lucas Schultz
I called a few days ago asking if they could look at my car because I had a flap dragging from the bottom. Joe answered the phone and told me to come in right away and he’d take a look. Thankfully it was just my splash guard, but he was able to fit me in immediately, as well as helping me order some new, very needed, parts for my car.
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November 2023 by Will Munford
Awesome! Kind, caring, honest, friendly, and hard-working people that do good work.
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September 2023 by Branden mishler
I purchased a lift kit and new quick struts and had Sue's roos install them for me. They even managed to sneak me in on the same day(which doesn't happen in this area). Great people and great prices!
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September 2023 by David Brown
Superb little Subaru service shop. Knowledgeable and NOT a dealership - a great asset to the area.
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July 2023 by Drake Haydock
They go above and beyond. Every time I take my car in for issues they not only fix it but walk me through exactly what was wrong and give honest advice.Services: General repairs & maintenance
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June 2023 by Elan Hugo
I'm from out of town and my oil light came on. I called Sue's Roos. She was incredibly friendly and was able to diagnose the problem over the phone. I put in the new sensor and was on my way! I am so grateful for the help. Highly recommend this shop!Service: General repairs & maintenance
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March 2023 by Thomas Adams
Easy to drop off your car and easy to pick it up! Cost was well below what I expected !. They do only what needs to be done and don’t try to sell you a lot of extras {filters, wipers, remedies).. wry happy with their customer focus
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February 2023 by John Peterson
Understandably, many people recommended Sue Roo’s to me for car maintenance and repairs. The first time I had radiator issues. They said their diagnostics only went up to 2019 models (not 2020). They replaced a turn signal light for free! The second time they said they could see about closing my hood, but after taking it apart, they didn’t have the space or equipment to finish it. I asked the mechanic to put the inner parts, but he declined. He did replace another turn signal when reminded. In fairness I really needed an auto body shop to close the hood. 5*’s Courtesy, Value, and Service 3*’s scope of service. Highly Recommended w/reservations.Service: General repairs & maintenance
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November 2022 by Hailey Eickmeyer
My husband & I were having car problems on our honeymoon & they were the only ones willing to help us same day at a great price. They even gave us a loaner vehicle so we could still go out and enjoy our trip while waiting for our car to be repaired. Great people. Great service. HIGHLY recommend.Services: General repairs & maintenance
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November 2022 by Heidi Kriser
Etta and her husband are so great and worked with me getting a new engine in my Subaru and then fixing my AC. What could have been an extremely expensive process was affordable with then and I can’t thank them enough. Lucio did a great job with the repair and even aired up my tires after since he saw my light on. Super grateful for this shop and everyone there. Great experience!Services: A/C installation & repair
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October 2022 by Gilbert White
Trustworthy, reliable service. And owner Etta is one of the nicest people in Teton County Idaho.
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August 2022 by brandon wanthal
Sue's Roos always goes the extra mile. I have been using this shop for 5+ years and have always found their work to be stellar, prices affordable and service exceptionally friendly. They have loaner cars to help you continue life while your car is being repaired, and are willing to work on other brands besides Subaru. I have had Hyundai, Dodge and Subaru work preformed here.I could not recommend Etta, Sam and the rest of the Sues Roos team more!Service: General repairs & maintenance
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August 2022 by Season Hayne
Sue's Roos is the only place I take my subaru.Incredibly wonderful, hardworking and honest people.Etta is an absolute delight.Thanks for all you do for my car!Service: General repairs & maintenance
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April 2022 by Chris L.
Timely. Polite. Crushed the oil change...headed in for some suspension upgrades next week -- very optimistic after speaking with the gentleman tackling the project. I would not hesitate to recommend.
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February 2022 by Rachel Buys
Just the absolute nicest people, Johnny really helped me out! They were kind, welcoming, professional and know their stuff. The best in town for your Subaru, you can’t beat Sue’s Roos!
