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December 2023 by Mathew Stout
Had my pizza ordered, 50 min wait time. No big deal. I walked in ten minutes after pickup time and it still wasn't ready, haven't even started on it. Left to do some shopping, came back like 30 minutes later and the girl didn't even bother to read the order ticket i guess but they didn't make it the way it was ordered and paid for. So when I got it I asked to be wrote down for a free one since the wait time was so long and they butchered my order. Her response was to walk away and say nothing, with an attitude. On top of that, when they boxed my pizza they made sure to crease it on the pizza causing a few slices to fall out when i opened it to check my order. Sue made sure it was wrote down though, so props to her for always being such a hard worker. Been trying to call today to redeem my order and im sitting here for 2 hours on the phone with no answer so I guess yall don't answer your phones anymore. This place has turned into a pig farm in terms of service. I used to work here and it was never this bad in my time there. Truely sad to see. From the hiring of meth heads trying to steal from the place their employed to the terrible attitudes, abingdon caseys would easily go out of business on the pizza side if a little Ceasars or really any other fast food opened in town. Desperately needs some new training or leadership.
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December 2023 by belladance55
Hated automated ordering. Went to pick up pizza at time given by Ava but nothing ready or even started. Employee standing and chatting with friends.
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August 2023 by Robin Bilbao
We ordered a Large Taco Pizza today. It was mainly just crust. And big pieces of lettuce. Not very good at all.
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June 2023 by Stephanie Fanning
Nice enough people, but constantly long lines, one cashier multiple food cases empty expired old pizza left to sit in the warmer when they have 3 people in the kitchen and almost no orders hanging?? Nah, sounds lazy and we'll pass. There's a Casey's every other town anyways so nope
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March 2023 by Parker Miller
Idk who’s in charge but you need to give that one girl her raise before she walks out. From what I overheard management has had 30+ days and she still don’t have it. Pizzas fire tho
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December 2022 by Kayla
My food was supposed to be delivered almost a hour ago and still hasn't arrived...
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July 2022 by KEVIN CHASE
Two morning workers are the best.Good people.Tons of good food and plenty of gas to go along with that freshly ground coffee.All kinds of flavors.Clean bathroom.
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May 2022 by Julie Ehrenhart
Got a breakfast pizza The dough was not done and i even had them cook it a little longer The crust was so thin I couldn't pick it up without the toppings falling off There was very little cheese sauce and they sprinkled very little cheddar cheese all in the very middle Had flour all over the box cause she just handed it to us with dough and flour all over her hands I worked for this place for 11 yrs and Its very sad I will not order again The staff in the kitchen needs retrained or just trained period They are rude and really a district manager and the health dept. Needs to come and evaluate that kitchen Its off the charts on negatives on everything and everywhere A manager should be in that kitchen helping out if they are so busy that they tell people an hour for 1 pizza I understand short staffed but if you gotta qait an hour that pizza should be a great pizza not some flimsy not done crust Just a horrible lesson learned
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April 2022 by Brian G
The kid with red hair is worthless. No hi. Hello. How you doing. Didn’t ask if I needed a bag so I asked. He then took his time and then left the bag on his side of the counter. Didn’t hand it to me. Didn’t push it to me. Nothing. No thank you. No have a good night. Just walked away and left the bag for me to reach under the divider and grab. As I’m typing this review I see him in the office sitting on the chair with his head back.
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March 2022 by troy williams
The guys that work 3rd shift at the abingdon il location are the best caseys employees ive met yet.
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October 2021 by Amanda Patterson
Absolutely terrible service I was told they're "too busy" to make food for the warmers but one of the cooks was just standing around and when we called in to ask the general managers name we were told it's a hipaa violation.... I didn't know caseys was a medical office
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September 2021 by Mark Smith
Good pizza, but the last few times I've ordered here, and Monmouth location, pizza hasn't been been started on yet, when it's 5 minutes after the estimated time to be ready.
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September 2021 by Marillin Laureno
Great pizza, they have lot of options to choose from. Price is also good
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August 2021 by Scott S.
Shout out to dude who just made this sandwich for me tonight at Caseys. On point bro this is how a sub should be made
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May 2021 by Marcia Stegall
I was supposed to buy one large at regular price and get second large half off. They charged me full price for both.
