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December 2025 by Nathan Castleberry
Jose went above and beyond giving excellent service installing new windshield and wipers! The rain wicks off the windshield nicely. I would definitely recommend safelite.
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December 2025 by Cynthia Ebema
The technician Jose, was super helpful with my needs.
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December 2025 by Cosmo Spencer
Thank you Jose for everything you did to make my experience with glass successful. You went above and beyond with a smile
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December 2025 by Kathy gorogianis
Great service easy to make an appointment very quick and efficient
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December 2025 by T. W.
They were extremely professional, kind, and take pride in their service.
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December 2025 by M Martin
I needed a windshield for a 2011 Honda with a special visor tint at the top. I reached out to 3 different companies. Safelite in Addison was the best overall. Great experience and pricing. James was very helpful in arranging an appointment and confirming the windshield was the correct one. Jim the installer was great. Jim was very helpful with explaining the process of installing the windshield. Jim was very neat and made sure I was satisfied with the installation. I highly recommend Safelite. Thank you James and Jim!
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November 2025 by Liliana Rasic
Terrible experience with entitled homeowners in my neighborhood. My cars windshield was deliberately damaged. We called Safelite, and two days later we had to drop our car off for service. My Husband was happy with service. Customer service was great. And easy to find location. Thank you.
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November 2025 by Don
Fast knowledgeable and friendly
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November 2025 by Aubrey Sams
These guys were amazing made my whole process so easy and stress free
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November 2025 by Ashraf Hussain
Great and timely service
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November 2025 by George M.
Excellent friendly service and quick repair as promised. From the drop off at the office to the service technician who returned the vehicle upon completion and even the phone rep when making the appointment. Everything was quick and easy friendly and professional much appreciated. The repair looked great!
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November 2025 by Joseph Fabs
Very simple process. Professional service
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October 2025 by Dj Powell
Great experience. Professional and courteous technician. Quick and effective.
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October 2025 by David B
The windshield looks good at a good price. However, the interior trim of my car was cut by the technician and he did not have a working vacuum to clean the broken glass shards in the car.
I was left to clean the car on my own with many glass shards on the seat and in the air vents. I was told a manager would contact me about the trim that was cut by the technician. But I have not heard from anyone yet on day 3.
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October 2025 by Dave Altergott
Safelite (Addison, Il) Mgr Todd provided excellent customer service! His crew replaced our windshield, on very short notice in record time - Superior quality work! Highly recommend!
