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December 2023 by Jon Imeri
Check your bags before you leave the store. The cashiers are horrible and they don't put all the stuff that you pay in your bags and you will always leave something behind. The store is fine except the cashiers. Its the 2nd time on this location and it seems like it happens on purpose.
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December 2023 by Tony Arc
Amazing place! Fish is fresh! Produce selection is amazing. ALWAYS very clean! Far better than Jewel. Nice place to relax. Fantastic sales $0.99 a pound on chicken thighs (boneless). Plus they have a bar! Cute chick selling $2 beers. THIS is the place to be!
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October 2023 by Christine Goldstein
Zero Stars! Don’t spend a penny at Caputo’s Store!Today is Monday. Not a busy day at Caputo’s Store in Addison! I promise NOT to shop from Caputo’s, as I was always for the past thirty years... Moreover, I will not recommend Caputo Stores to anyone anymore. Here what happened today:My husband and I went shopping today at Caputo’s Store in Addison. When checked out on the cash register, the cashier was extremely RUDE with a very bad attitude, unbelievably slow, and seemed not to know what he was doing. A Spaghetti package opened while he kept flipping it around too much trying to find the QR code. Even though the package opened, this young cashier wanted to put it in the bag. My husband mentioned to this cashier that the package was opened, and we need to exchange it. Rudely, he said “Ok go change it.” (Rude… isn’t it? Bad customer service … isn’t it?). I went to bring another one. When I handed it to the cashier, he took it without even thanking me or apologizing to me for doing the service to myself on his behalf. Sounds funny, but it’s not!My husband was taking the bags to the cart after this cashier rang the items on the cash register. Then the cashier told my husband to bring one bag back to him because he missed ringing one of the items. Again, the lowest of the lowest customer service! The items were inside the bag and suppose the cashier rang them. My husband asked for a manager. A terrible store manager came; his name is GIANCARLO. No wonder the cashier was very RUDE, because GIANCARLO was RUDER. My husband explained to GIANCARLO the incident with the cashier. The only answer of GIANCARLO to my husband was: “we will talk in the end”. GIANCARLO was angry with us, and seemed like he was threating us; he never apologized and had an incredible attitude toward us. Therefore, we told him to take all his merchandise back, and left the store.Long story short, the management and the staff of Caputo’s store seemed in agreement of bad customer service! Very disrespectful! All stores around are better. Caputo’s not recommended….
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September 2023 by Christine Wakenight
Absolutely horrible store manager GIANCARLO and checker LORENAS charged for items I did not buy. They were not in my cart. When I went to customer service to tell them the manager had the absolute gall to say that it’s on the camera that I took all the merchandise that I was charged for. Would not listen to what I was saying. I then said I didn’t want any of the groceries. The store Director had to get involved.I have never been so humiliated. It was the first and last time I will go to the store. GIANCARLO is definitely unqualified to deal with people nor is LORENA. Watch your receipts. Especially if these two are around.
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September 2023 by Fran S.
I purchased a package of blueberry turnovers from their bakery section, and there was hardly any filling in them. I used to buy their chicken ranch wraps, but I stopped for the same reason. They hardly put any meat in them. This is very disappointing, considering how much the price of groceries have gone up.
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August 2023 by Monica R.
I have been to several Caputo's and all I can say is..this place is the amusement park of the market delis. They have from the freshest produce to bakery to fresh made tortillas! They carry a great selection of wine. What else could you want? Check it out weekly like I do!
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July 2023 by Ed L
Came in to checkout their Italian Sausage offerings and came out with a variety of Italian, American and Spanish foods. I wish I lived closer to this place. Will definitely shop here again when I’m back in this neighborhood.
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July 2023 by Unknown Unkown
The variety of food and prices is good but the veggie and fruit section, they spray so much water, that most of the stuff is moldy or gets moldy right away at home. We try to dry them, put in different containers...it is a hassle.
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July 2023 by Qubaid Ahmed
You get All your house groceries from Caputo's at very reasonable price.never ever miss to shop here
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June 2023 by Paul Sorice
Every time I visit here I get stuff to take back to Florida. Great products, great prices.
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May 2023 by La La
I am a fan of Caputos because they are the only store where I can locate SEEDED watermelon in the summer time (although they are pretty expensive there). Lately though, the quality of their seeded watermelons has been very poor resulting in me having to throw away so much of it. Hopefully, they will get better.
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May 2023 by Jim Whitaker
Worlds Best sausage !!
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March 2023 by Kaz Lech
It used to be my go to place for fruit and vegetables, but recently there are not that many choices, prices not as competitive, product quality not as it used to be. Now even Jewel has better prices and product. Still go there but looking for something that Caputo used to be
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March 2023 by Julian Diaz
I highly recommend coming here I really have a great time coming to this store.The coffee’s,frappes so delicious gaby in specific makes a delicious waffles or crepes I love it her service is amazing one of the best workers you guys have there!! Extremely love the service in the store.
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January 2023 by Mary Turco
Addison Caputo's is the best of the Caputos. Staff is helpful and friendly.The mini pastry tray i purchased was a hit. My Husband's Family loved it
