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October 2021 by Demareon Jackson
Unprofessional bought my car 3 months ago and still not registered. The owner told me that's my problem not his and to pretty much leave his office go to SOS police I don't care. I just spent 3000 with u and can't drive it.
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October 2021 by Rizwan Rizwan
Great place to shop a used car very helpful great deal lot of cars I suggest them
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August 2021 by John S.
My son bought a car, a2006 Honda Pilot, Friday night , 8-28 and on Saturday 8-29 the car died out , engine completely hot, couldnt touch any part of engine, had car towed to a shop.it appears they rewired wire leading to starter, alternator, etc. with the wrong gage wire! Cars still in the shop as of today. Called up Dave the owner to see if he would do the right thing , reimburse for repairs or refund $.He literally told me to get f....d ! Paid $6000 for a car that's unusable and probably another $1000 to get car running. Please, Please Please stay away from Carmart USA in Addison!!!
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October 2020 by Suresh P
Very good car dealer. It was my first experience buying an used car from dealer. No added dealership fees. Used car prices are reasonable. Good customer service. Willing to work with customer for any questions. Replying to customer questions as quick as possible.
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October 2020 by Mike Terpstra
Didn't make a purchase on this visit, but they were super friendly and not pushy at all. They were even open on what minor issues would need to be addressed if the car was purchased. I enjoyed my visit. I think people just need to adjust expectations when shopping for budget cars. Do your homework.
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October 2020 by Matt McIntyre
Just bought a RAV4. Spent 3 hours at the dmv, only to have them tell me that they couldn't transfer the title because it was missing a signature from the dealer. Sales person met me at my home afterwards to provide the missing signature; however, this doesn't make up for my time wasted at the dmv when I will be traveling out of state tomorrow for work and don't have 3 more hours to spare for another dmv trip. A goodwill adjustment to the purchasing price for this inconvenience was denied.
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October 2020 by Viviana Bojorquez
Was not upfront about issues and this place told us it was the trim that was worth more.. found out it wasn’t due to ordering parts that didn’t fit
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October 2020 by Sarah Sasinka
The worst experience I’ve ever encountered while trying to buy a car, the advertise that there is nothing wrong with the cars but they are lying and if I were you I would stay far away from this place.
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October 2020 by Diamond Liner
PLEASE DO NOT BUY FROM THIS DEALER THEY SELL BAD CARS DO NOT BUY FROM THEM. THEY ARE THEIFS
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October 2019 by Tina Harper
They sell junk cars with thousands of dollars of problems and don’t even disclose it. Don’t not come here unless you want to drive away with a death trap. All the “5” star reviews are fake or from the owner.
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October 2018 by Mike Turkson
I bought a car from this place. Car was and is still in good shape. However, the line of communication sucked. I owned the car for about 2 months at the time that I started wondering when my plates would come in the mail. I stopped back by the car dealership to check and see if my plates were in yet and they were not which is fine What bothered me a little bit is the paperwork had not been sent to the state yet in order to get my plates. When I asked why it was taking so long to send off the paperwork, the owner could not provide a good answer. I also didn’t like the fact that it took the owner a while to find my paperwork since the place was seemingly a little unorganized. Once my paperwork was found, I was told that everything would be taken care of the next day and would be put in the mail that afternoon and I would receive my plate no later then a week and a half from that day. Another month had gone by and I had not received my plates nor had I received a phone call to update me as to what was going on. 2 days ago I had 3 days until my plate expired so I callled the dealership back to see if they had my plate. I was told that my plate was in. When I got to the dealership to pick up my plate I asked why I had not received my plate, and why I was not called to notify me of any delays. Yet again they had no answer. That is unacceptable.
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October 2018 by Jon Reese
Worst place to deal with. Not a word said of any potential issues. Bought a car and took to a mechanic for review found hole in floor, extremely bad ball joint, Cracked manifold and cat, service engine light off because someone reset to clear the light, slipping transmission and that's just to list a few but mechanic had to note that car should not be driven. Won't refund money offered to fix with a discount (but how can it be trusted after they sold the car in the condition with no hesitation) and put a patch on the exhaust leaks. Claims to have no clue all this is wrong but said to have inspected himself. Most crooked car shop I have ever had the displeasure of working with. Strongly suggest against wasting your time or money here.
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October 2018 by Christian
Car was okay. They told us most of the things that were wrong with the car. Communication was horrible
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October 2018 by S I Hussain
Car dealers hub
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October 2017 by Che S
The business is family owned and whole family seems to be involved in the business. They were very friendly and helpful. There is a good amount of cars to choose from and the prices are great. They were honest about the condition of the cars, so there were no surprises after purchase. I got a great deal on a Honda Accord and would recommend Carmart to my family and friends. Thanks for the great car and great deal.
