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September 2024 by Dustin Taff
They answered all of my questions bent over backwards to help me get into a car that I wanted and made sure that I was happy with the car that I purchased.I have zero complaints
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September 2024 by umer fatani
Just bought a 2018 Rx350 all white from Chicago Motors Direct. I had an amazing experience working with Arsalan who was really helpful and knowledgeable and answered all my questions and concerns. These ppl are honest and really easy to work with. I will definitely be back and have already plans to pick up another car from these guys. Thank you for being patient with me and giving me a good price for my car. I highly recommend and will let all my family and friends know about you guys.
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August 2024 by shoaib
Good selection of used cars and had a great experience with them, highly recommend this place.
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August 2024 by Emily Astling
Would recommend to no one. At first glance this place is unkept and pretty dingy. Picture included. Next we were driving here and weren’t looking at our text messages because we were driving and it was assumed we weren’t showing up because we didn’t answer a text sent an hour before our appointment was scheduled at. So since it was assumed weren’t coming the car was not on the lot. They left to go receive the car and never told us about how long it would take or really explain what was happening. We waited about 25 minutes for them to return with the car and when they did they just walked away and didn’t even try to attempt to “sell” us this car. The car had obvious flaws that 100% should have been in the listing. For example a tear a little bigger than a quarter on the drivers side seat. We obviously decided not to purchase the car and are very disappointed in our experience at this business.
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June 2024 by Gopi Dhaks
Great place to buy a car, and it is excellent customer service and people, Mo and Umer are awesome
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May 2024 by Eric delaPena
Great experience!!! Purchased 2010 VW Jetta Wolfsburg manual for our daughter on March 16th, 2024; review done May 14th, 2024.
Good price with warranty. We have been looking for the right manual car for 3 years. Car was in great condition except for a minor issue with the shifter being loose. We knew it needed to be replaced. We purchased the car anyway and ordered/replaced with an OEM shifter kit and it drives like new. We worked with Mo a lot and Arslan at closing. My wife called Mo 8 weeks after purchase to let them know that our daughter loves the car and about the shifter. We appreciate everything that they have done for us. Such great service and a passion for their customers. The way Mo selects cars to enter the dealership show the depth of his knowledge and love for cars. Our mechanic was very impressed with the overall quality of this 2010 Jetta. This a family owned business we had a very positive and memorable experience with. Definitely would recommend and purchase from them again.
Thanks so much,
A&E, and the little one trying to drive a manual
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April 2024 by Sameer Mobeen
Amazing service, great cars and great people.
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September 2023 by Stephen C
It was a great experience working with Chicago Motors!
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September 2023 by Omi Irdina
My husband and I purchased our first car here and they made our experience wonderful. Arslan helped us through the whole process and provide us with different payment options, suggestions, and was very honest about the vehicle and warranty. The staff went above and beyond to make sure that we are comfortable and satisfied. The price that they advertised on their inventory was what we have to pay and they will tell you if there is any extra fees from purchasing using debit/credit card or taxes. The cars were also well maintained and kept clean. Overall, we had a great experience dealing with Chicago Motors Direct and would highly recommend getting your car from them!
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July 2023 by Star Derpez
I was a client looking to buy my first car and after doing my research on the model, makes, prices, miles, dealerships, and all else I finally zoned in on a nice salsa red Beetle they had for sale. As first car purchase experiences go, I was a little nervous and prepared for being oversold or the dealer not being honest with any problems or details we might know about it but that was not the case at all!All staff went above and beyond to ensure I and the person I went with knew every detail of the Beetle we were looking at down from the work they've done to it and the cost to maintain it. Very accommodating too as I've forgotten to make an appointment to come in but they let us in without one anyways. Even down to the day to pick up the car they stayed an hour past closing as we were running late and did so with a smile and any other questions we had answered. The car itself was very clean, well kept and at a fair price; a surprise to me considering how beetles with higher mileage at a certain price often are in rougher shape. The only fix needed was it's headlights which they replaced within days of interest and was able to pick it up not three days later.It's been about a month since purchase and there has been no problems at all with my little salsa red beetle! Im very happy with my overall experience and I'd recommend anyone buying their first car or otherwise to definitely consider Chicago Motors Direct! : )
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December 2022 by King Creole
buying a car from CMD was a breeze. I showed up earlier in the day. I was shopping for a 3rd car. My daughter totaled her car so we needed a replacement. Mo helped me out, gave me some really great tips, and I went back home to discuss the options with my daughters We let him know what car we planned on purchasing and, as soon as we got back to the lot, he got the ball rolling. The car needed a new battery, so he drove out to sams club and installed it himself while we were filling out the paperwork. We drove home with a CRV and ended up getting a very good deal. They also included a 3 month warranty which i couldn't find anywhere else.
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November 2022 by James Kuehl
Great Experience!! Purchased a 2012 VW Passat and am extremely happy with everything about the entire transaction. Very Honest and Knowledgable. Provided me with a great education on Volkswagen autos! HIGHLY RECOMMEND using Chicago Motors Direct if you are in the market for a used VW!
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September 2022 by 1kShotIt
Excellent service. The most genuine people you will ever find going to a dealership !
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October 2021 by Oshea Harris
Mo was very helpful. This was my first car purchase by myself and I came in from out of state so. Mo made me feel comfortable checking out the car in person and walking me through the purchase process. The car looked just as good in person as it was online. I wish the financing department was a bit more patient with me but I understand as it was a nice Saturday outside the day I had come to visit and it turned out to be a busy day. They were still very helpful. The team was transparent through the whole process. most cars in their inventory come at a fair price and low mileage, they know how to pick cars for their inventory. I came from St louis up to Illinois to purchase my car, If it is your first buying a car, come with a loan pre-approval
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October 2021 by Sam U
I bought a 2013 VW Passat TDI. My Car buying experience was as it should be. Extremely pleasant and direct interaction. I didn't feel pressured during any point of my car buying experience. From getting clarification on the phone when I looked at it online, seeing it in person, test driving, to final sale.The car was extremely clean. Salesman was transparent with me about the car. I am happy with my purchase and experience. I definitely recommend them.
