The Countertop Factory Midwest has established itself as one of the largest countertop fabricators in the Midwest since 2005, serving the Chicagoland area, surrounding suburbs, southern Wisconsin, and Northwest Indiana. They offer a wide range of services, including fabrication and installation of Quartz, Granite, Porcelain, Corian, Solid Surface, Laminate, Natural Stone, Quartzite, Marble, Wood, and Vanity countertops, along with tile backsplashes and bar countertops. Customers consistently praise the company for their quality work, friendly and professional employees, and timely service. Many reviews highlight how beautiful and well-fitting the countertops turned out, with seamless seams on solid surface options and smooth installations. The team is described as polite and professional, making the process smooth and satisfying for clients. However, some customers experienced issues with communication, noting difficulties in reaching the company and missed calls, which sometimes led to extra costs for repairs or additional work. Despite these concerns, most reviews recommend The Countertop Factory Midwest for their quality products and reliable service, and many plan to use them again or recommend them to friends and family.
The Countertop Factory, is definitely the place to go for new or replacement countertops Angie and her installers were great!! Thanks for a superb job!!! The whole transaction could not have been better.
August 2026
We had an excellent consultation experience with Mitchell, who thoroughly explained the countertop replacement process and answered our many questions. We were very pleased with his expertise and professionalism, and we are confident in the upcoming result.
June 2026
Great experience from consultation to installation. Minor glitch with fabrication on time but not an issue at the end, Kudos to Mike,Matt,Adam, and the employees who measured and installed the merchandise. Do not anticipate using them again, but will recommend their services through Home Depot any day!! Thanks again
