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January 2024 by Tiffany Busch
Recently moved to the area and haven’t taken my car anywhere else. They are honest with pricing (even encourage you to price check), have a text line, and get the job done. I had to bring my car in countless times for one issue and they helped get to the bottom of the problem without upcharging me. Really appreciate the time & effort they put into fixing my car!
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January 2024 by Tim Hayden
Excellent shop! They do great work at fair prices. And John is a pleasure to deal with. He is straight forward, helpful, and always available. I will be brining my car back for future service needs.
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January 2024 by Corey Thomas
This is probably hands down the best auto shop in the chicagoland area that I have ever come across. I stumbled upon this auto shop back when I was living in Chicago years ago. ANYTIME and I truly mean ANYTIME I had an issue with any vehicle I owned I drove from the city to Addison to get my car worked on. John was always honest about what needs to be done and what could wait to get fixed. Even when I'm in town and visiting from out of town I always recommend his shop to family and friends. One time I really wanted him to do the work on one of my older cars a guy had a better price but all I asked John to do was to match the price and you have my business only because I trusted him so much and he agreed!!! I will say the only bad thing about this is the man has so much business coming his way from the great work that he does that hell you can't walk in and get a simple oil change anymore unless its on certain days and you call ahead, but hey that's the price you pay when you do great work for a fair price. If I could give a higher review I would! Also if you see a review of anything lower than a 5 star review either somebody is lying, trying to drag is name in the mud, or has the wrong shop.
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January 2024 by Debbie Mccarthy
John and his team at hi tech were the nicest guys. John explained everything that was wrong with my truck . I was very worried that it was going to cost me a lot of money. But some stuff could wait for a later time .I would recommend this 100 times over . John is very customer oriented and he is out to please all
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January 2024 by Eric Rodriguez
I've been going here for a few years now. I've never had a bad experience. They are honest and very fair priced. If you have difficulty finding a good shop, look no further.
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October 2023 by Sean W.
Out of state car buyer and used John for a pre purchase inspection. He was easy to work with, communicated well, and has high integrity.
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October 2023 by Brandon Hess
Great trustworthy mechanic. Pre inspection purchase and brought it here. The guy there after inspecting really made me comfortable and told me it was a good vehicle and pointed out some things I would need to do. He wrote me a fair quote and made me feel comfortable with my purchase.
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October 2023 by Kristina Maria
John and Team -I can not Thank you enough for doing an amazing job with my 2011 Camry. As I explained to John, my car needed attention, I was extremely embarrassed and I was not sure if the car could be saved. John reassured me the car could be saved and it would be ok. Gentlemen, I can not Thank you enough you came through for me again with your expertise and knowledge.Thank you again as you really went above and beyond!
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July 2023 by Langston Gall
They do fantastic work at an affordable price, and in a timely manner. Will not be taking my car anywhere else!
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June 2023 by blueshawk60
Took my 2002 BMW Z3 Roadster classic in for repairs. The 20 year old car was in bad shape. John and the crew took a look at car to see what needed repair. The looked the car over and made suggestions to make car road worthy again.Well I got a reasonable estimate and had car repaired . All issues were taken care of and now runs and looks great. Making my classic a great ride again. I recommend Hi Tech great service and fair.Services: Transmission
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June 2023 by Kyle 3GC4YJ
John was was very helpful when I needed advice on a mustang purchase. He’s extremely knowledgeable about cars, and offers a great pre purchase car inspection service. Would definitely use this place again.
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June 2023 by Connor Smith
Overall, a pretty friendly staff. I did not have a good experience. Took them parts of 3 days to find out what the issue was. Telling me it was a free check to see what’s wrong, then saying a diagnostic test there would be a charge after I got my car fixed at another shop. Communication and documentation is non existent which is the cause of my frustration. They left their part in my car then after getting it fixed at another service shop, and said to pay or will file a police report. Never knew their part was in my car. My experience was very poor and frustrating.
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May 2023 by Larry Conway
I own a business here in Addison and not only do I have Hi Tech do all the maintenance on my own vehicle but they also do all themaintenance on my company vehicle. They are extremely thorough in evaluating everything that needs to be done to the vehicle and also make sure that I know the cost to make the repairs before they even start any repair. It's a good feeling to know that when you come to pick up your vehicle the proper repairs have been made. I would highly recommend Hi Tech Auto to anyone that need automotive work done to their vehicle.Services: Vehicle Inspection
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May 2023 by Taofeeq Ogunlana
Brought in a sprinter pro master van to be serviced and I was told that it would be 5 days for the completion of the job. Ten days later the van was not completed and the owner became rude and argumentative on the phone about me calling to inquire about the van. The owner was disrespectful and brash. Going as far as calling my wife a “Karen” and we proceeded to let him know a Karen is referred to Caucasian individuals. Telling us he would not do a complete inspection of the vehicle as promised because we kept calling to inquire about the van. The tone and bad customer service from this owner will have you unsure about there quality of work. I highly recommend nobody to use there services and the tone and language used by this owner would have wonder if his is a raciest at heart.Service: Transmission replacement
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May 2023 by Spam Box
Does not honor warranty's. Two issues regarding the same type of situation. Would not correct a repair completed 6 months prior and wouldn't honor a lifetime warranty on tires purchased in the same year. Owner totally non-professional. Not only did they lose me as a customer, but also my family, girlfriend and her family.
