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November 2020 by Kathy Page
Super great to work with in all aspects. Customer for well over 25 years, wouldn't dream of working with anyone else.
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February 2020 by Al Fuentes
Allstate had the best price at first, however there is a price increase every year, about double the cost in 5 to 6 years. I called recently to voice my concerns, and spoke to Jannette, she told me she would look into my account and follow up. She never followed, so I reached out again, and again no follow up. I decided to take my buisness elsewhere. Too bad I liked Allstate, but not the customer service.
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January 2020 by Natalie Meyer
I have been with James E Towns since 2006. I have been very happy with the excellent service that I have received from everyone oftheir professional and courteous staff.I have an Automobile policy that is custom made for me at a price I can afford..I highly recommend this agency. Thank you Allstate! Natalie W. Meyer
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January 2020 by Thomas Mietus
They took care of all my needs and the follow up was excellent
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December 2019 by Brittany Tillman
I’ve been using James E. Town for insurance since I was on my parents car insurance YEARS ago. They were very accommodating when my parents moved to Florida and I moved to my own plan with adding renters insurance! I don’t foresee us changing insurance ANY time soon! Definitely well trusted and are always there when you need them!
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December 2019 by Mary Nettleton
It is reassuring to know that your assets are all protected byAllstate Insurance Company under the direction of Jim TownsAgency. Jim is always in touch with tips and direction regardingyour coverage. It is especially helpful advice during the changingseasons to keep your car and property in good condition. You canbe sure you are in good hands.
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December 2019 by TZIMHS BLAXOS
WORST INSURANCE AGENT EVER!!! HORRIBLE INSURANCE COMPANY!!! After 20 years with Allstate I had one claim because a pipe burst and they will not cover me. Cancelled the policy but they kept the policy going until 4 months later (without payment) and now are putting me in collections for $56!!! RIDICULOUS!!! Called several times and he finally got back to me to say he's sorry, but he can't do anything. Do yourself a favor and find a good Agent and a good Insurance company!!!
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December 2019 by Judy Murray
Always willing to help and they answer your questions promptly. They go above and beyond
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December 2019 by Bob Weiss
I have been with the Jim Towns Allstate Agency for at least 10 years. .They have always been responsive with my requests and have reviewed my policies frequently and made great suggestions to reduce my premiums. I highly recommend them
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December 2019 by Ed Mccarthy
Everyone at that office is always happy to help us.