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January 2023 by Michael Ludvik
Clean mostly Friendly staff
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August 2022 by Wallace F.
This location is astonishing. The store is huge and has so many options! Always customer friendly in every department. Staff and cashiers engage in safe and friendly ways. Food products are of great quality. The wine selection is fantastic. Very wide selection in all areas! Fruits and vegetables are good transparent wide roads convenient shopping even with a shopping cart! What I was looking for was everything I found in good quality. Solid store filled with almost everything you'll need. Cleanliness is on point and prices aren't terrible. Lines move quickly when with lots of people. Thanks to all the wonderful staff who make everything possible. I will be a returning customer.
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July 2022 by Gabby Z.
Just your typical Jewel Osco. Everything is nicely organized inside. Best time of day is to go in the morning when everything is fresh and clean, later on the store gets pretty hectic. 3/5 because people as in workers tend to have a starring problem. This worker (male) kept passing me by this one time I went to go get groceries and made me very uncomfortable. Almost every other aisle or section I went to then he was there walking quickly past me just starting at me. Self check out to like wtf. Therefore will not be coming back.
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June 2022 by Nicholas Benedetto
Typical Jewel. No complaints.
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April 2022 by FISHING630ADDICTION JCMG
You can find anything ova here
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January 2022 by jj a.
Do not recommend coming to this location. The place is a mess, and the floors are dirty and sticky. I was rudely ignored in the checkout line, when I was finally called up there I was not looked at, let alone even spoken to. When I was handed my change back, the worker rolled her eyes at me and didn't even tell me have a nice day. A little respect goes a long way..
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December 2021 by Nancy Velazquez
I love the the service everyone's polite been going here for over 15 years
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October 2021 by Lou Wiz
Great service
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July 2021 by Cheryl Jacquard
I practically live right across the street from this Jewel. I will drive to the Wood Dale store most times before I step foot in the Addison store. Really poor management at this store. No matter what time of day the lines are long with only 2 checkouts open and this last time I was there the express line not open. Even the self checkout lines are long. I literally waited 20 minutes in line while my frozen items were melting away and when they opened a third checkout they didn’t announce it opened and didn’t grab the next in line customers that had been already waiting to be checked out. They just quietly opened the third checkout and all the people who never had been waiting in line and were ready to check out got through and out of the store before the ones waiting in line even got checked out. While I was getting checked out the supervisor yelled across the store to my checker to go on break while she’s finishing checking me out which meant they were going to be back to two checkers instead of three again. It took everything for me to leave that store without saying something really rude to that supervisor not that I think she would of cared which was the vibe I got by just listening and watching her. I never have a problem with the Wood Dale store and kick myself every time for convenience sake go to this a Jewel on Lake Street. NEVER EVER AGAIN NO MATTER IF I AM PRESSED FOR TIME OR WHATEVER THE ISSUE MAY BE WILL I RETURN TO THIS STORE!
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June 2021 by PJ D.
I had to post this beautiful arrangement that Laura in the floral department help put together for my daughter's birthday! She was so kind to make this on the spot. I almost went to a flower shop, but am happy I met her today instead. I will go to her for all my floral arrangements! Laura, you made my day, and more importantly, my daughters!
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May 2021 by D B.
Once again ... spectacular arrangement made by Jewel's Addison Floral Dept. I pre-ordered the arrangement and was very non-explicit in what I wanted ... and they delivered an artistic, well-balanced and fresh arrangement that not only rivals but beats the local florist in terms of presentation and price. The manager of the floral department and her team knocked it out of the park, again!!
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February 2021 by Bill P.
I shop here whenever I'm up in DuPage County. This store is always clean and well stocked. The configuration of the parking lot exits allow easy access to Lake Street.
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August 2019 by Rachel LoBello
The cake I just picked up for my husband looks like a 1st grader made it. I'm not joking! I wish I could share a picture.
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July 2019 by Ann S.
Have gone to this jewel many times , have had an okay experience. My latest experience is triggering this review. I went to the deli counter to pick up some stuff , waited a minutes as the lady behind the counter was busy cleaning a machine. Not knowing how long it would take, I decided to say hello and get her attention. She came and said she needs to get a call before she can help which she did but went back to cleaning her equipment. 2 other customers came by and left within this time period. I also decided to ditch the purchase as I had been waiting there for a few minutes and the lady was clearly saying her "other" duties are more important. We all have other duties in our jobs but don't let this impact your customers, we have other places we can shop. This is not only place to get groceries.
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March 2019 by Edwin B.
Coming from Chicago, I've seen my fair share of low quality grocery stores. This store is definitely in my top 5 worst of all time. Employees are rude and seem to be the level of agitated you would be if someone just cut you off in traffic. Only reason I sometimes go here is to buy salt or something on my way home from the gym nearby.
