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March 2024 by Pete Greco
I VISITED THE SITE ON LINE THURSDAY 3/21/24. THE ONLINE PRICE WAS $80/MONTH. ON FRIDAY, 3/22/24 I VISITED THE LOCATION AND WAS TOLD THE PRICE WAS $104/MONTH. EXPLANATION WAS THAT IT WAS THE LAST SPOT SO THE PRICE CHANGED. I THEN ASKED IF I COULD RESERVE THE SPOT EFFECTIVE 4/1/24 AND THEY INFORMED ME THAT IT IS "FIRST COME FIRST SERVE" WHAT A TERRIBLE WAY TO DO BUSINESS. i WILL BE MOVING MY CAR ASAP. ALSO, THERE WAS A SIGN UP THAT THE FIRST MONTH RENT IS FREE. THAT WAS NEVER MENTIONED TO ME. THAT WAS A BAD EXPERIENCE. REALLY BAD
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March 2024 by Colt Seager
David did an excellent job getting me set up with a unit. Took the time to show me a few available units so I could see the size and make a decision. Appreciate his customer service and kindness.
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March 2024 by Liliana Guillen
Great customer service and quick response. First time using a storage unit pretty excited to free up space in my home! Love that they have an elevator and garage space to do a quick drop of.
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March 2024 by Dan Harmatz
You came to rent a parking spot David was very nice and helpful I super happy with his service I will come back to this location
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February 2024 by Ellie
Dave is very polite, professional, thorough, and made this process smooth. I highly recommend the life storage in Addison. Thank you Dave!
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February 2024 by Kim Panek
Excellent customer care service. Followed up with a courtesy call. Rates are cheaper than most!
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January 2024 by Vedran Zivoin
Great and quick service from Dave!
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January 2024 by Cele Chavez
Great experience Dave was great and helpful ?
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December 2023 by Larisa Ionescu
Would definitely recommend this location. Dave is very friendly and takes the all the time necessary to answer questions and address concerns.
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December 2023 by Ioana Birle
My husband and I have been utilizing Life Storage facility in Addison for a few months now and are very pleased with the level of service and professionalism we are being helped very time by Dave (manager) and Vito. They both are going above and beyond to make our experience great, and addressing all our questions and concerns in a very timely manner. Over the last few months these two gentlemen have helped us acquire multiple storage units close to each other to make our lives easier and help with our business needs.
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December 2023 by David Jimenez
This location is a great place to store. Dave was very helpful and kind in getting us a bigger space for a good price!
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December 2023 by Amy H
Rented a storage unit online but lost my access code and wasn’t sure where my space was. Went in and met Dave who was super helpful. He showed me around and how to use everything. 10/10 would recommend. Thanks for the great service, Dave!
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December 2023 by Chelsey Rissler
The manager on-site, Dave, is great! He was super helpful at providing the info I needed and was able to answer all questions!
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December 2023 by Jodi
Dave was awesome getting us set up with the right fit locker. It was quick and painless. Thanx Dave!
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November 2023 by J Topps
Very helpful to me in my last minute situation. They resolved my problem in a timely manner and I was very pleased.
