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February 2024 by Black Reaper
The staff is very rude, this is the last time I shop in that store
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February 2024 by Terry Warner
Why are they closing at 8 pm now. Nope don't like it now I'm single it doesn't make much sense to shop there for me anymore.
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February 2024 by Jan Jirasek
Nice service and personal
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February 2024 by Ivan Ivanov
Best Sams Club !
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February 2024 by K R
Well stocked and always busy! Scan on your phone to avoid long check out lines!
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February 2024 by L M
I was there to get rotisserie chicken today and shout out to Teri for helping me. It was a very quick in and out trip with her help. Thank you Teri!
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February 2024 by Daniel Phillips
I had rude interaction with multiple employees at the sushi area of the Addison, Illinois club. I was seeking clarity on an item I normally buy that was marked as 20pcs when it contained 15. As I normally buy it im aware it's normal price of 13.98. The other items containing 20 pieces were marked at the 20pcs pricing. The label did not match what the box contained. I was told by the first employee if I didn't like the price I could buy something else. Ok then. The other gentleman came out and I explained again that the stickers did not match in count or even contain what the sticker claimed it did, he said customers don't usually count the pieces so it's not a big deal. Again I mentioned this was dishonest and was met with no real resolution. If the prices went up great, say that, but the labels were clearly wrong and there was no thought to remedy. I did take that first gentleman's advice tho, I left my cart and walked out of the store to shop elsewhere. Picture attached, what the label says IS NOT what the item contains. This is dishonest.
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January 2024 by Marta Predko (Clean Time INC)
I like this location. I like the flow of the store.
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January 2024 by Elza Alvarez
Why does this store always closes the court food like 2hr before closing time, it’s stupid they do this
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January 2024 by Diane Zuber
I realize all that's going on but I miss the Plus membership benefit of getting in early. I think it should still happen. They keep changing hours...I take off to get there and they change the hours again. A little frustrated. ***update: of course we are not in the middle of Covid and this problem is rectified. Sam's is a great place with a great selection. Know your prices to make sure you're getting a good deal.
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January 2024 by Rakhi G
The best products! They have everything and some products even better than Costco.
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December 2023 by roger stell
Love your new app Scan and Pay and go.
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December 2023 by R. J.
I had a very unfortunate and rude encounter with an employee named Linda at your establishment. I was helping my wife bring the items she purchased to the car, but before I could enter, Linda stopped me at the front door. She didn't allow me to go inside, closed the door on me, and instructed me to wait until she got out. It was 25 degrees Fahrenheit outside, and I'm disappointed with this level of customer service. This has never happened to me at Costco.She needs some training, and it's essential to address concerns about potential racial bias. Closing the door on a customer is unacceptable and reflects poorly on the overall customer experience.If my previous review was deleted, I intend to submit it again. I appreciate your attention to this matter.
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December 2023 by Angeles Camarillo
Excellent attention
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December 2023 by Aguss “tinclais” MoBa
Before they gave coffee in the morning and a bread or fruit, not anymore.That made it more pleasant and gave it a more familiar touch, they should even add coffee to give it a warm touch.I know the store quite well and I find what I'm looking for quickly.Using the scan & go app everything is easier.