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March 2020 by Yolanda Gomez
Just had my 2 visit to this store. Everyone was super friendly, knowledgeable and professional. Very respectful team, very welcoming. I'd highly recommend this spot to anyone looking for Sprint!
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January 2020 by Zeeshan Ahmed
Great customer service in the store! Was greeted right away and the sales rep went above and beyond to make sure we were happy. The managers also followed up to see if everything went smoothly. I highly recommend.
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January 2020 by Ben Morgan
The lady assistant manager is VERY rude. Just her is the problem with the store, very bad customer service and always nagged about getting a new phone when my phone was perfectly fine
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December 2019 by Jake Dominguez
Eriq was a saint. He was patient with the process of upgrading 4 phones and was helpful every step of the way. He answered all of our questions with great knowledge extra details to clear any confusion. Best sprint experience I have ever had!
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November 2019 by Diana J Padillaa
Melissa was amazing helping us out, she made it super easy transitioning from T-mobile to Sprint. She went above and beyond to make sure we got the perfect plan that accommodated to our needs. I definitely would recommend this location because they truly take care of new customers.
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November 2019 by Tabitha Sylvester
If I could give this location no star I would because this location is very terrible for sprint and customer service. They are rude and not helpful at all and very unfriendly and un willing to work and do there job. Everytime I walk into this store I walk out wanting to terminate my service because they are unwilling to help or do there job. Stay away from this location like it's the last thing on earth there are other locations around that are better.
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July 2019 by Chris Haralambopoulos
So, i am not one to write bad reviews unless it's well deserved. so i have been on the phone for 1.5 hours today, and on hold as i type this, 2 hours last week. worst customer service ever!!!! i am switching back to Verizon, i will gladly pay more to have my problems resolved when i call the first time.
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July 2019 by Samantha’s Videos
4 years of service with sprint. I always come to this store for any help I need. Haven't had any issues. They even had patients with my brother who has autism. I love this place.
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July 2019 by Samantha’s Videos
4 years of service with sprint. I always come to this store for any help I need. Haven’t had any issues. They even had patients with my brother who has autism. I love this place.
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June 2019 by Terry Altman
It's an excellent store very knowledgeable people working there they have accessories that you can purchase for other phones just before I besides Sprint I recommend it's worth while going in there you should find something very good
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May 2019 by Peggy Gesicki
Quick friendly service
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May 2019 by Jessica Carrera
The employees here need a crash course in customer service. I needed to buy a charger and waited in line for a long time while 2 out of the 3 employees just stared at computer screens. Then they decided to help someone who wanted to see literally every single feature on every single phone, but told them he was just browsing. I had to walk up and ask for them to unlock the charger that I needed, they didn't even acknowledge me until I addressed them. These people clearly do not want to work here.
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April 2019 by Tony TotalTransmissions.com
CUSTOMER SERVICE IS HORRIBLE! PICK A DIFFERENT STORE
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March 2019 by Ashley Radomski
Went in this past Saturday had an appointment with Patrick and he reviewed and explained my bill no problems, yes the store was busy but I was pretty much in and out. I do recommend making an appointment especially if on the weekend but yeah I have no complaints : )
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December 2018 by Lauren Figiel
I went last night because I receieved the Nike Apple Watch Series 4 from online and it was malfunctioning and wouldn't hold a charge...or even charge for that matter. I chose to go to this location because when I called and explained the whole ordeal, the girl on the phone was the first one who told me exactly what to do and how to do it. So when I did do what she said, Sprint still gave me a run around (this is the main customer service number you would dial *2 on your phone). So I called back and just asked if I could exchange it for the regular Apple Watch since I'm in the 14 day exchange period, and they welcomed me in with no problem. Melissa Garcia,(I know your name because I triple checked the paperwork) you really helped me and I cannot thank you enough. And everyone else who was working, you never once made me feel uncomfortable, even if my 1 1/2 year old daughter was running around and hugging you and all of the other customers. You guys were all great that worked the night of Wednesday, December 19th, 2018. Have a wonderful Christmas and a Happy New Year!
