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March 2024 by Kelly
The customer service here is horrible! I went back in because my drink was made wrong & the bald guy with the black shirt button up shirt and beard was SO RUDE! He snatched the drink from me while I was explaining it to him & just walked away. He had a horrible attitude when HE DIDN’T EVEN HAVE TO REMAKE THE DRINK. He told the girl on bar to do it. She was rude as well by giving me dirty looks when she gave me my drink back. I think this location needs to issue training on customer service ASAP because it was HORRIBLE!
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March 2024 by Kristofor Prendergast
I love going to Starbucks I usually always go to the one by my house but when Iam at other locations I see I go in and check them out as well. I was at a Starbucks in the city where the manager was phoenix and I was such in a rich I didn't have my card on me I only had a S.B. GIFT CARD and there was only a couple bucks on it and he asked what I wanted anyway so I told him the drink and he even went and gave me Xtra toasted bagel w blueberries and a large water pulse my large frappuccino I wanted for free which he didn't not have to do great guy and manager thanks again phoenix.
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February 2024 by Giuseppe Sanfilippo
Good people work here , always nice, make great drinks.
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February 2024 by Shauna Blicharz
The girl in the Drive-Thru was kind of rude annoyed with her will not go back to this one
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February 2024 by Doneise Shepard
Made my drink exactly the why I ask, and I'm very detailed. I appreciated the cashier.
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February 2024 by Saiko nihontoMitsuwa
May I admire some specific employee? I am blown away Lauren’s customer service the drive through cashier. Whichever mood I am in, every time i see her, she changes my mood super fantastic. Probably the drink i buy changes my mood as well but i am recognizing her fabulous customer-service ship. Thanks Lauren and to the whole team there.
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January 2024 by Meghana Garipally
Worst service ever. Did applied the coupon code and i need to pay extra for my drink. Poor
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January 2024 by love pikachu Kayla and Mary's YouTube channel
The drinks were always wonderful. We went through the drive through. Because it was by 1 get 1. We get 6 drinks. We asked to have a time. Can you get more than one free? They said yes. When we got up to the window, that wasn't true. If we knew that we would have paid separately. We love going to Starbucks And I wanted to treat my parents. Since I missed my mom's birthday because of the weather.
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January 2024 by Rebeca Cisneros
I got more ice than coffee in my drink? And it wasn't like it was busy either my friend also ordered an iced coffee aswell and he had way less ice than me so idk the employees that took our order looked annoyed by our presence it was pretty
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January 2024 by Tiariana Herron-Hunter
Great customer service. My food was hot and ready in a timely manner. Thank you!
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January 2024 by Auto Repair
Nice people. Great drink.
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January 2024 by I am KirK
They are fast with the order. They are nice and clean. I love Carmel Ribbon crunch. And the grill cheese.
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December 2023 by A Bruderli
A great Starbucks with all your favorite options.
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November 2023 by Angelica Martinez
The staff is friendly, however, this is like the 4th time I get ice with a side of coffeeI’ve always thought it was because it’s “rush hour” which I totally understand! but today the line was empty and I ordered aheadI’ve ordered in the afternoons as well when it’s relatively busy and I’ve never had an issue, not sure what’s going on in the mornings
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November 2023 by Stephanie Haddrill
I will be avoiding this location at all costs. The employees here are rude and seem to legit hate customers. I recently lived in Glendale Heights so the location on Army Trail and Bloomingdale was where I frequented and they were amazing!! I loved all the baristas there, they were always so welcoming and friendly. In addition they always got my drink right. This location has messed up my drinks multiple times and when I politely asked them to fix it, it appeared they were annoyed (their facial expressions say it all) and then messed my drink up again! I am frustrated because this location is closest to the home we purchased so now I just go out of my way to visit the location on North Ave because I cannot deal with how anxious this location gets me with their mistakes and then attitude when it's brought to their attention.
