Andre Smith: Allstate Insurance provides excellent customer service, with staff described as kind, patient, and respectful. The agency is known for quick responses and going above and beyond to help clients find the right coverage and prices. Employees ensure customers understand their policies, offering helpful advice while listening to their needs. They demonstrate strong troubleshooting skills to resolve issues, such as with invoicing and payments. The service makes clients feel comfortable during processes that can often be stressful. Many customers express being very impressed and thankful, with some having been with Allstate for decades without issues. The agency is also active in the local community, sponsoring several initiatives and schools.
I called the wrong office by mistake, but I am glad I did. Diana took the time to answer my question and explained things in plain English. No rushing, no bully sales talk, just helped. After talking with her, I honestly thought about switching over but she also let me know I was locked into my current plan.
December 2025
Karen Guthrie has been my rep at Allstate for almost 25 years. She ALWAYS provides me with immediate care and assistance, whether it was for my home or car! I know there are cheaper options out there, but you DO get what you pay for and Allstate has always come through for myself and my family!
December 2025
Karen is amazing! Super professional and always quick to respond !
