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February 2024 by Rachelle P
Clean. Friendly helpful staff. Items are well stocked, although a little cluttered in the front of the store.
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December 2023 by Arlene Babcock
Love going there
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November 2023 by Chulis
I went to buy some things and I saw a the manager yell at a lady and was being rude to her. I’ll never come back.
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September 2023 by Kimmery B
The smell is heavenly when you walk in the door!! Staff is helpful, even when busy.
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July 2023 by Gina
Today when my family and I were shopping, this employee took extra care of my daughter. She showed her around the store and sprayed a bunch of different perfumes for her to smell. She asked her what her favorite smell is and what she likes. Before showing my daughter around, she asked me if she could show her the different perfumes and said that it would give her something to do. This gave her something to do, but to my daughter, it was everything. I want to thank the woman who took the time to really make my daughter feel special. I never got her name but she’s blonde and I think her name might’ve started with a C? (I included a picture.) Anyways, whoever you are, thank you. Never change, we appreciate you. ?
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July 2023 by Cathy Wituk
Nice, big store with lots of products, displayed beautifully. Lots of samples too.
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July 2023 by Olamitide Babalola
I had all the staff come up to me at least twice and they were watching me like I was a thief. I went up to the counter to pay and a lady with blond hair attending to me kept giving me looks and in all was trying to make me feel d*** for asking questions. I have never felt so uncomfortable as a black woman in Illinois.
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July 2023 by Gina Hallmann
Today when my family and I were shopping, this employee took extra care of my daughter. She showed her around the store and sprayed a bunch of different perfumes for her to smell. She asked her what her favorite smell is and what she likes. Before showing my daughter around, she asked me if she could show her the different perfumes and said that it would give her something to do. This gave her something to do, but to my daughter, it was everything. I want to thank the woman who took the time to really make my daughter feel special. I never got her name but she’s blonde and I think her name might’ve started with a C? (I included a picture.) Anyways, whoever you are, thank you. Never change, we appreciate you. ?
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July 2023 by OLAJUMOKE BABALOLA
The ladies at the store were so rude, they keep coming on to us because we are colored ladies. I ended up spending $248, the lady that attended to us was very rude and busy talking about us to the other lady. I will never come to this store again.
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May 2023 by Marissa Zamora
Allie was wonderful. I came in stressed and trying to find a gift. I walked out smiling with three products wrapped up beautifully. Thanks, Allie! You rock :)
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May 2023 by kittygrace2
Back off people! You can't get more than two steps into the store and a clerk is on you asking you what you're shopping for, etc. You dismiss them and turn around and step into another isle and here we go again. It's very off putting to the point I dread going into the store when I just want to pick up my regular stuff. Add to that the prices are getting so high, I would no longer consider buying anything if it wasn't on sale. They have good products and so, so many fragrance varieties, almost too many. How do you possibly make a choice when there are so many to try out.When I checked out I was asked if I was a member of their rewards plan or whatever it's called and gave my phone number. I asked if they could check my address because I had recently moved and I hadn't received any coupons since I moved. I received back pretty much a lecture that they have no control over the coupons, when they come out or what they will be for. Yeah, I get that, I just wanted my address checked. Didn't happen, I was handed my bag and dismissed.
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May 2023 by Cathy D
I like their foaming hand soaps, candles, and wallflowers. The place is always busy because people like the products. Staff always helpful.
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April 2023 by Kristin Taylor
Horrible!!!!!! First off a lady completely walked by with acknowledging me! Second off when we went to check out the older lady freckles Greyish/ blonde hair was so rude! She yelled at my four year old for getting some lotion on the register. I didn't get her name but I was on register 004. She was so snobby and incredibly rude!! We will not be returning!
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February 2023 by Stephanie
Excellent service! Wonderful sales!
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January 2023 by Sheryl Anderson
Just can't say enough about my Algonquin store, they greet you with a smile and can I help you? I've always had the best help with finding things I'm looking for, I try to come in with a list so it's easier for them to help me!! Great Bath & Body Works!!!!??
