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August 2025 by cesar dorado
Snake Farm” – Where Claims Go to Die
If you’re looking for an insurance company that takes your money and then laughs when you actually need help, look no further than State Farm—or as I now call them, Snake Farm.
Round 1: I filed a roof claim. The adjuster they sent didn’t even get on my roof. Two sides of my house? Completely ignored because they were behind a locked gate. Apparently, walking around a house or using a ladder is “above their pay grade.” I went back to my agent, Carlos, and resubmitted, only to be denied the chance for a reinspection. Strike one.
Round 2 (Five years later): Hailstorm hits. All my neighbors get new roofs from their insurance companies. I file again. State Farm sends out another “expert” who doesn’t even know what hail splatter is—and has to ask my contractor to explain it. Yes, you read that right: the contractor had to educate the adjuster.
I asked for a different adjuster and sent in extra photos at their request. Then I waited. And waited. And waited some more… only to be completely ghosted for a month and then denied without any explanation. Not even a “thanks for playing.” I had weather reports, date-stamped photos, and a clear trail of evidence—but apparently, none of that matters to Snake Farm.
Save yourself the stress. When disaster strikes, the last thing you need is an insurance company that’s as helpful as an empty umbrella in a hurricane. Like a horrible neighbor, State Farm is a nightmare.
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August 2024 by letys paz
always friendly and available for any questions…
Thank you Lily for your service..
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January 2024 by Micheal McCann
Super nice staff and their office is really nice
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January 2024 by Maribel Monarrez
Just to say the staff so professional and polite but I have been seeing Lily for so many years and she’s so knowledgeable always answering all my questions and doubts she knows what she’s talking. Thank you Lili for all your help.
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September 2023 by Jackie Sanchez
Very nice ❤️
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September 2023 by Kalanko T
They have it posted that they open on Saturday and is not true false avetaisment
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May 2023 by Leo Dan
Excellent service
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May 2023 by Blazej Skowyrski
So far so good for me to easy agent that you can pay for car insurance
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March 2023 by Manny T
They have it posted that they open on Saturday and is not true false avetaisment
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October 2022 by El Pulgarcito
Very professional and polite staff.Always have the right information.Thank you Carlos and all the associates.Great service.
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October 2022 by Holly Dunaj
This is an insurance agent you can trust!
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September 2022 by Vero Espinoza
Great Customer service since I walked in..Lily was super nice and explained everything by detailed..best insurance I could have ever gotten..walked out even with renters insurance..By far the best..Thank you Carlos and staff ?
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August 2022 by Mark
Great place for all your insurance needs. Everyone is great to work with. They also support local charities and organizations which is great.
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July 2022 by Veronica Garcia
Great Customer service since I walked in..Lily was super nice and explained everything by detailed..best insurance I could have ever gotten..walked out even with renters insurance..By far the best..Thank you Carlos and staff ?
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July 2022 by Heylen G Rodriguez
I love how they have bilingual staff. Very convenient for Hispanics.
