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March 2024 by Paul P.
I want to write a very positive review. There were some difficulties but Scott the manager took care of them and as a result I walked away a happy customer and 4 new tires. I'd also like to single out Dylan who not only was patient but helped walk me through the process.
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February 2024 by Aldin Cutahija
Great people and great service!
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February 2024 by Monica N.
Tim Klotsch did an amazing job on our truck. Found him to be knowledgeable and work with us on pricing for the install. We will be back for future tire installs. Greeted right away when we pulled up. Totally felt at ease with the level of service you provided. Thanks again!
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February 2024 by Steve R.
First time going here and beyond happy with my decision to test them out. Pricing was literally $400 cheaper than Cassidy Tire for 4 new tires out the door! Not only that, I had questions about my brakes because of the squeaking and while they do not do brakes, I had an employee stop me as I was about to leave. He basically told me he took a peak at them while the other employee was changing the tires and they needed to be changed. Gave me an example of his issue with his brakes and he was too late and everything needed to be changed. There was no benefit for them. He just went out of his way to tell me that right before I left. That impression alone was worth the service we received!
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February 2024 by Robert Wilke
Your staff replaced the wrong tire on my vehicle on 12/26. I made an appointment for a driver side front replacement, and your staff seems to have instead replaced one that was essentially brand new, instead of replacing the correct/worn one. I’ve contacted corporate, and will not be returning to this location. Instead of trying to upsell your customers, you should focus on performing the service your customers pay for correctly.I found this out when rotating my tires this week and insist you (the customer) do a check after any services performed here.
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February 2024 by V B.
I haven't been this blown away with service in a long time. Alex was great to work with- he helped answer all questions, came out and greeted us when we arrived, made the process simple and quick - I felt he went above and beyond to make my experience great. My mother, who is very hard to impress, also commented to me about how impressed she was by his service.
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February 2024 by Chris Baker
Wish they had a negative star selection. Warning everyone to stay away from this Tire shop. I brought my car in Tuesday afternoon for a rotation and flat repair. They fixed the flat and rotated the tires. However they didn't torque down the lug nuts on the repaired tire. It was making noise all the way home when coasting or driving slowly. I thought a brake pad was dragging. When I went to check the brakes I found the passenger side front tire lug nuts were all finger tight. A wrench never touched them. Pretty freaking scary for a tire shop to forget to torque down the lug nuts on the car and let the customer drive off thinking "they would never forget something simple and life threatening as that would they??" Needless to say, never bring your car here, go out of your way to a different discount tire location. Can't trust them with the basics.
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February 2024 by James Steele
Fantastic business! Professional and friendly staff. Went in for an air fill up and found out there were 2 nails in my tire. Luckily the tires were under warranty so they fixed it without question. Phenomenal service and would highly recommended.
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January 2024 by Stanze Smith
Helpful staff, very organized and clean space
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January 2024 by mike crespo
Always fast friendly service, they just need to implement a senior discount program.
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January 2024 by Rosie Ross
These people put my life and that of my Family in danger. They changed the 4 tires and they put them in wrong because the next day 2 tires were out of air and I went to them to fix them and they left one tire with the screws in the wrong position almost because it fell off and the tire moved a lot because it was almost loose and almost fell. That is very dangerous and I don't want it to happen to anyone, that's why I'm telling you. They are people who are only interested in Money and not the Client's safety... they have no professional ethics.
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January 2024 by Carol O'Shaughnessy
I want to thank Chee. Both my tires were very low on air, and it was a Saturday 1/20 @ 830ish The air lane was closed, but when I drove up, he was the only employee who acknowledged me and came to help. I appreciate his customer service very much!
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January 2024 by Kayte Data
I noticed some rim damage and asked Discount Tire to take a look. I kept loosing air and had a flat.They did not even take a look. They just told me I needed new tires and windshield wipers. $500 later, my tires are still loosing air. I took my car back 4 times and they kept dismissing my concerns. I missed a lot of work. They also took off my valve stem caps and never put them back on. I am missing 4 valve stem caps. Which may also be leading to some of the air leaks. They said they would replace these caps, but “kept forgetting.”Finally, they told me I had bad valve stems. Which they decided they did not have time to fix. So they just filled my tires with air (again) & sent me on my way.
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January 2024 by Teri Blanchard
OF COURSE... I found out I had a nail in my tire that can't be patched on the first day of a snowstorm after I JUST bought 4 new ones from PEPBOYS 3 weeks prior... BEHOLD the man who came to my rescue (DYLAN) He was calm as I was internally freaking out, helped me with solid pricing, and got me in and out quickly as I was also on my lunch break from work while he put the tire on himself. This was not on my list of things to do but Dylan made it bearable and truly not as bad for something so unexpected.I would recommend Discount Tire and specifically Dylan at this location if you need any help. I'm definitely coming back to this location for whatever my car needs next.THANK YOU DYLAN! I APPRECIATE ALL OF THE HELP AND YOUR PROFESSIONALISM ALONG WITH YOUR KINDNESS! :)
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January 2024 by Chris B.
Wish they had a negative star selection. Warning everyone to stay away from this Tire shop. I brought my car in Tuesday afternoon for a rotation and flat repair. They fixed the fixed the flat and rotated the tires. However they didn't torque down the lug nuts on the repaired tire. It was making noise all the way home when coasting or driving slowly. I thought a brake pad was dragging. When I went to check the brakes I found the passenger side front tire lug nuts were all finger tight. A wrench never touched them. Pretty freaking scary for a tire shop to forget to torque down the lug nuts on the car and let the customer drive off thinking "they would never forget something simple and life threatening as that would they??" Needless to say, never bring your car here, go out of your way to a different discount tire location. Can't trust them with the basics.
