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February 2024 by Amy Michelle
Very dissatisfied with customer service.
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February 2024 by Bill Connelly
Easy check out and friendly workers.
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February 2024 by Julie Novalinski
Mary at the Algonquin Kohl's is just amazing. She noticed a stain on a shirt we were buying that we missed. We were able to get another one and not have to come back to the store. She was so helpful! Thanks Mary!
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February 2024 by Lynne Cook
I found the perfect top, just waiting for extra discounts that Kohl's always offers.
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January 2024 by Lynne Butler
I went into Kohls to make some amazon returns. While there, I saw a shirt that I wanted to try on. I went into the fitting room in the ladies department. All of the sudden I hear a male voice who it seemed was in with his daughter. I finished what I was doing, walked out to the man standing by the dressing room stalls. I found an associate and TOLD HER there was a man in the women’s dressing room with his daughter and I felt it was more appropriate for him to stand outside. The associate looks at me and says our dressing rooms are gender neutral. I have some suggestions for Kohls to satisfy those customers who would prefer not to use a gender neutral fitting room:1. Label the dressing rooms as gender neutral.2. Have dressing rooms available that are not gender neutral for those who choose to use them.3. Put doors on the stalls that go from floor to ceiling in the gender neutral fitting rooms.
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January 2024 by Tarressa
Almost everytime I shop at the Algonquin location, I luckily get to interact with a gold star employee named Adele. She is always professional and upbeat and alert me to great deals if she heard me mentioned something I may have missed. The only downside is I always seem to spend more money when she's there ?
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January 2024 by Brian Uebel
Amazon return lady is too old and needs to retire
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January 2024 by Linda Dewilde
Kohls my favorite store.Plenty selections nice atmosphere.
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January 2024 by faisal nafasat
Best place for shopping great deals with Kohl’s cash my family love this store…
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December 2023 by Sheila C.
The evening I was in this Kohl's the place was a mess; clothes thrown over the racks, pillows on the floor and shoe boxes everywhere. My soul reason for stopping in was for their Amazon return. When I approached the Amazon return area I read a sign that said, "Go to Customer Service". Not convenient, but doable. The line at CS was 9 people deep and only one person could/knew how to process Amazon returns and I was told she would be back after her break. I waited 15 minutes while all 9 of the people in line were processed, plus more some more, then there we stood. Two CS who could not/would not do Amazon returns, waiting on an employee that was on break. I understand employee shortages, but how about cross training those that do show up for work?
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December 2023 by Chris Polakowski
Highly recommended.
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December 2023 by Steve Gorniak
They didn’t have what I was looking for but the staff was great and offered to help.
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December 2023 by Sharon Lulofs
I went in to look for a man’s colored dress shirt. My husband got his last 2 shirts here. I only found 6 white dress shirts hanging up, no racks or on tables, like before. No one was around to ask -was I in the wrong area? The cashier was nice and directed me to where I was, so no help. I ended up getting something else. She did help me sign up for a new Kohls card as she could not find my account. I had left my card at home. I was a bit surprised to see self checkout. I had a security tag on my cloths so couldn’t use them. Probably would not use self checkout.
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December 2023 by Anabel Escobedo
I really like going to this kohls location because it's conveniently located by me. It is bigger than most and has a lot more product in store. I just wish they didn't have such unorganized sale racks. It's only sometimes but it makes it hard to really go through them.
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December 2023 by Jeanne Christian
I feel that what was not on sale should have been more prominently displayed. Also, I was disappointed that Kohl's no longer give gift boxes during the Christmas shopping period.