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February 2024 by yan zhen
Worst service !
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February 2024 by Savan Patel
Classic government run facility. Slow inefficient. Painful.
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February 2024 by Rob K
Employees at this location are lazy and rude and would rather be on their phone then restock mailing supplies. It's pretty easy to see why they have such a bad rating
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February 2024 by Cierra Harris
I want to shout out the Manager, Ms. Patsy at the post office in Algonquin. She went above and beyond to assure that I received a package that seemed as though I would never receive it. Her Professionalism reached levels of satisfaction. Again thank you Ms. Patsy for all that you’ve done?
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December 2023 by Gianna Strimel
Shout out to Patsy for tracking down my package I thought was lost and making sure it got delivered! Then leaving the sweetest voicemail to follow up with me. You’re a rockstar Patsy! I was worried this package was lost forever.
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October 2023 by Benjamin Mennell
Paid nearly $400 for ski boots. Never left the USPS post office. How is that possible? Somebody might be stealing packages.
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October 2023 by Shaun Kostic
What happened to friendly service @ the post office? I guess it’s a thing of the past as are the dying USPS services. Don’t make a passport appointment, you will not have an actual appointment which they don’t tell you and the hours are very limited to getting these services done. When you show up you go right into a line of other patrons looking to buy stamps. The stamp line could be a hour or more, and it boggles me that these folks do not know they don’t need to wait an hour to buy stamps, that other places sell stamps! We waited 45 mins, total time to submit a passport app for my children was 2.5 hours…all while standing and waiting awkwardly in line with others who were equally perturbed. I hope to not have to go to the post office again, if I get one of those sorry we missed you at your house USPS letters we will hold your package blah blah, I will ignore it and not make the agonizing attempt… I understand they may be short staffed, which is fine, a heads up from the post office advising customers that your scheduled appointment is not really relevant and you can spend half your day waiting in a stamp line is recommended for common courtesy to peoples time.
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July 2023 by Chuck Martin
This is by far the slowest post office that I have ever encountered. My mail is always late and when I go into the office they all have a bad attitude and have a mean look on their faces. Horrible job and an uncomfortable experience.
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June 2023 by Sarah L.
I have been going to this USPS location for about two years and have had great experiences.Phil was the first person I had a longer interaction with, and he helped us get info about a key issue for our mailbox.Andrew has helped me a few times and has been helpful with providing information I have needed.Recently, we needed to set up a key change for our mailbox, and Andrew directed me to Gio. Gio was beyond helpful and gave us all of the correct steps to make this happen. He was really patient and took the time to explain every step. Huge thank you to Gio!Shoutout to George and Darryl (sp?), our mail carriers! We appreciate you!
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May 2023 by Sandy Garcia - Lechowicz
As they've proved to our family over and over they are very patient in helping us with passport processes, either mailing, photos, or how to properly fill out the documents. We experienced this several times since 2016. Our go to guy, Ivan, is just the best at his job.
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May 2023 by Knox Incorporated
Very professional. Clean facility and very organized. All the staff are great, specially Rocky, she helped me a lot!
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May 2023 by Ashley Tucker
Very rude lady dealing with passport application for my infant daughter. It pays nothing to speak to people in a helpful way.
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March 2023 by Christie Gabriel
Somehow the staff at this post office always finds a way to make this mundane errand actually enjoyable. Always friendly, knowledgable and helpful. I get the sense that they are making an extra effort to make sure each customer leaves with a smile, which I do almost everytime.
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March 2023 by Elizabeth Rosalia
I’ve had a priority package just sitting at this location since the 14th and it’s the 20th now! Extremely negligent unreliable and unprofessional! Can’t even open a claim for it because there hasn’t been a single update since it was put in their hands! And it states that it is not eligible for a claim until there’s been a new update Even though it’s an insured priority package! so because of this locations incapability to do their job, I lose money! Just useless individuals over and over again with this company! Starting to wonder if they have employees stealing packages!
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March 2023 by Jonathan Quist
The staff at both Algonquin USPS offices are fantastic. Courteous, efficient, and friendly. Could not ask for better service.
