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“If I could give them more stars I would!!! These people have hearts of gold!
My son was traveling home to Iowa from Alabama and hit a huge pothole on the interstate in Illinois blowing his tire, and I'm so thankful it happened near the exit to Ritter's. I made the call to them from Iowa and let them know what happened and they send out a tow truck to get him. He was towed to the shop about 4:50 pm. They looked things over and realized that the rim was also bend and was not able to have the extra tire we had in the trunk put on. So the owner called me and let me know this. He then offered to drive him to Salem (12-15 miles away) to a hotel, he waited while he was checked in and made sure he could do a late check out since they needed to find a rim before they would be able to get him picked back up. He made sure that my son and I both had him cell phone number so we could call if we needed anything. The next morning, they went to 2 different salvage yards and were able to find a rim that would work for his car. They got the rim and tire on, checked out the rest of the tires and took care of another one that was slightly affected. They had him on the road by noon. I was able to pay over the phone with a card no problem. The cost was under $300, including the tow.
Then to top everything off, the owner called me to check in on his trip hours after, to be sure we were pleased and that things were going ok with his new rim and tire.
These people felt like angels to me going above what they had to do, they even offered to go sit with him while he waited for the tow truck if that would help us feel safer. I'm so thankful there are good people left in the world!!!”
“One of the best auto shops in Southern Illinois fair prices and labor they know exactly what they are doing I highly recommend this auto shop for anyone in the Odin,Salem,Kinmundy,Alma,Selmaville,Sandoval and Carlyle areas stop by and see what all they can do for you, you won't be disappointed”
“Had to stop in at Yardley’s the other day, had some issues with my car and a check engine light that I could not figure out and instead of taking advantage my situation and charging me a ton of money, they decided to talk me through it and give me some good, sound advice on a potential fix to my issue which ended up being a recall/warranty fix anyways. I was exceptionally impressed by their transparency and professionalism. If I have any other troubles I would trust them to shoot me straight and take good care of me!”
“The owner met with me, identified what type of mower I needed based on my input, and had me taken care of swiftly and efficiently. The mower works great and he was spot on with what I needed. I would highly recommend doing business with Ace!”
“I’ve had them install a new oil pan, replace the high pressure side AC hose, and patch a tire for me. Each time was a great experience. They are very transparent during the process and i never felt like they were looking to over charge me. They actually got the prices a lot lower than i had expected each time. I do most of my own maintenance and repairs on my vehicles but when i don’t have the time or equipment i would not hesitate to go back. I highly recommend them for any sort of repair you may need.Services: Auto maintenance”
“Got a complementary car wash with my FREE OIL CHANGE through their service program they offer. Buy 4 get the fifth one free! Thanks to Gale and Dallas they are the best crew in SO. IL 10/10 customer service”
“The only place I schedule and have my work done. The Great Staff and quick scheduling for service and complete trust in the service department makes this the place for all your service needs.”
“So many good people working here! We had some ups and downs while getting our Lincoln fixed, but Hometown Collision made sure it was fixed right and stood behind their original quote to us. Highly recommend!”
“Wonderful small business owner, we wish we lived closer to support his business! Our car needed an emergency new starter while we were on a road trip. Our tower brought us here! We are so grateful to both these companies for helping us at a very reasonable price! If you live close to this garage, please bring your car here!”
“I dropped a semi radiator off that I thought was leaking. He tested it out throughly but couldn’t find a leak. And when I asked what I owe him, he said nothing because I didn’t do anything. He most certainly had the right to charge a service fee. Definitely can’t go wrong with him! Highly recommend”
“If you’re looking for honesty and quality work, I highly recommend you speak with Matt. He helped me in a bind and stayed open late with no complaints, in addition to his beautiful friendly family accompanied me while waiting. Very nice folks! The beautiful country drive is also an added bonus! :) Thanks for the pleasant experience! Cheers til’ next time!”
“Got a Air Chamber done on my trailer . In n out in 2 hrs . Also topped up the hub seal for good customer courtesy for free of charge . Thanks alot will highly recommend getting work done on your rigs or trailer here . ??”
“Can't thank them enough. We blew a tire on our fifth wheel on our way south. We were able to change it but decided we should get all 4 new tires . Called them they had our tires in stock and got us right in and got us on our way.”
“These gentlemen do great work. They were honest with me and the work was done in less time than anticipated (had my water pump, timing belt and alternator belt replaced which was a 10 hr job but I had my car back in day and half) they saved me a good amount of money over the dealer.
They were only $75 more than their estimate but that was because they needed to replace the alternator belt which was unforseen but necessary.
They are privately owned and only handle cash or check. I felt they were up front and honest and did a great job. I'll take my car there again.”
“I'm not going to try talk bad about this place. From what I hear they do a really good job on everything they work on. My only thing is if you have to pay out of pocket they seem to be a little pricier than a lot of places. That may be because of their quality of work and the quality of parts they use. I called for an estimate on my transmission and they guy that took my call was very nice and helpful. He told me it would be pricey and called me right back in under five minutes with a quote. He was right and it was more than I could afford so I had to go somewhere else. But that doesn't mean I would not recommend them. I would definitely give these guys a call if you need work done and see what they have to offer.”
“Stopped by to ask about a tire rotation for my car and without prior contact or appointment they said we can do it right now. 15 minutes later l was ready to leave with no charge, l had purchased my tires at Walmart last fall.”
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“Took this guy 2 vehicles so he could take from one to fix the other. Few days later he called and said both of em are fixed come on and get em. The bill was the same as he said it would be to, didn't even charge for the 2nd vehicle. Awesome!”