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February 2024 by Geoff Amann
Had a great first appointment! Everything works well and my Sleep Technician was very helpful during delivery.
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February 2024 by Grace Lee
I have used Doubek for a couple of years and the only person that solves any issues is Tonya. She is helpful, informative and always goes above and beyond. I first thought she was a manager since she was knowledgeable and quick to resolve any issues I have. There was more than once where she was able to communicate with my doctor's office to get a referral expedited. She is a gift to Doubek. If it wasn't for her, I would have looked elsewhere for a different medical company.
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February 2024 by Jasen Laird
They are very unorganized lie do not send things when they say will be changing company asap very un professional
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February 2024 by kimberly adams
The entire staff have helped my my through all her medical needs. Without Doubeks staff always checking and advising us on how to work the CPAP machine, oxygen machine, and other medically necessary equipment, we would be at a loss. A special thank you to Paul and his team that always kindly service our concentrators. The front office team serviced us through COVID.. 10 stars for the kindness and compassion. Thank you, Doubek!
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November 2023 by rita pecka
My husband just received his new cpap machine from Doubek.Victor Urbina was very helpful and knowledgeable about the machine and even suggested a different mask for my husband to use. The new machine and the new mask enabled my husband to sleep through the night. Thank you Victor!
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October 2023 by DJ JAY
Everything was great with da service I received from them to get my machine
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September 2023 by Geralyn Alesauskas
Today an angel from your store went over and beyond to help me. His name is Alan Ward. I had ankle replacement surgery and I’m using a knee scooter. The back brakes weren’t working. So it was very unsafe. I called the store to actually purchase a new one. He told me he could adjust the brakes for me. Since I’m on no weight bearing and no driving he came to my house after work on his own time to help me. There are no words to say how much I appreciate his kindness. Thank you so very very much!
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August 2023 by Thomas Stewart
Visiting Doubek is always a pleasure. I had to visit Doubek to pickup a new wheelchair and cane for my mother. The customer rep greeted me as I walked in and provided assistance right away. She even helped me with the details on my mother's order as the doctor had not sent the wheelchair order yet. After providing me detailed information, I was able to make an educated decision and work with my mother's doctor to make sure the wheelchair order was sent successfully.I had to return to Doubek within a week or so and once again was greeted with a smile. Once again, the customer service was warm and the process to get both the wheelchair and cane was pretty easygoing. I would recommend Doubek to family and friends for their medical supply needs.
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June 2023 by Judy Linman
My doctor sent a prescription for compression stockings end of April- got a message from “Marilyn” on May 3 she had some questions- I called the next day- had to leave a message on her extension. Have called several times since then, but no answer. Called today again - was asked which “Marilyn” do I want? There are two. Was told my “Marilyn” is still on vacation- was never told she was on vacation! So, no one checks Marilyn’s messages in over a month??? Was then connected to her department where no one answers the phone (perhaps they’re ALL on vacation) Waited 20 minutes for anyone to answer- finally hung up and redialed- was told I would be connected to the manager. He does not answer his phone either. If I could give Doubek less than one star, I would, because there is NO service. By the way, while you are wasting your life waiting for them to answer, they will torture you with a blurb about how they’ve been in business for 60 years and customers are their top priority. Bye, Doubek.
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April 2023 by bridgette white
Doubek was helpful when we picked up the cpap machine. With a respiratory therapist available, we learned all we needed to know about how to use and clean the machine. The therapist was helpful and patient.
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April 2023 by Wankee Veal
The Rep who came to my house was very warm and understanding and informing about the cpep machine I felt comfortable talking to her thanks.
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March 2023 by Kevin H
I've been getting my CPAP, actually VPAP supplies from them since 2014. They have always been extremely pleasant and helpful. Today I went in with a question and despite not making an appointment, Paul came out to see me almost immediately. I've only ever had 2 problems with my equipment and they have responded with solutions right away. I've never felt rushed or dismissed by anyone there, including an outside vendor they use for ordering supplies.
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March 2023 by Michael Ball
Paul Sierra was great. Appointment was on time. He was very thorough. A leak in the hose was eventually found. I am one very happy customer!
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January 2023 by chris thome
Pat and his team could not have been more helpful. They were very courteous and compassionate. Excellent customer service!! I highly recommend Doubek Medical Supply!
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January 2023 by Christina T.
Excellent customer service. Pat and his staff were very helpful, compassionate and accommodating! I highly recommend them!
