March 2024
The parts department was great—knowledgeable and friendly. I know nothing about lamps and was looking for particular parts with no idea of what I needed, but was given quick service with good explanations of each part and its function. Would recommend a stop in!
December 2022
Nice friendly staff and beautiful showtoom however items sold are very pricey. I had to buy a chandelier became I was pushed for time since my contractor was already in my home for the install of a chandelier I'd already purchased only just to find out when they opened the box from Amazon a part was missing
October 2022
Very helpful manager, Dave, and showroom saleswoman, Kathy. They were very enthusiastic and helped us find exactly what we needed. Because Gem is a small family business, sometimes you may have to order certain things to your home or the store but the quality is worth the wait. Trust me, give this place a visit!
