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April 2024 by Jacob Mota
Everyone there was cool as hell. Super friendly, helpful and knowledgeable. Much appreciated.
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April 2024 by John M.Scott Sr
Quick oil change.
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March 2024 by Lauren B
Absolute worst experience. I waited in the back before being directed to pull in port 2. Once pulled in port 2, I was then asked to move to 3 so the lady in 3 can pull in 2. Once pulled in 3, Thomas lifted the hood did brake and light check, gave me a price and popped the hood. Carlos pulled my filter out , sat it on top and left it there for about 30 minutes while him and Thomas pulled more cars in and repeated the same behavior. It wasn’t to almost an hour later, Carlos says, I’m so sorry, we are short handed , we should be done shortly. So before y’all did all this, no one thought it was a good idea to let the customers know that is over an hour wait. Just pull stuff out their car and just let them sit huh! On my receipt. It said windshield fluid added. LIE.. I literally STILL have no fluid. Receipt also said tire pressure check-0k 35..LIE. I had to ask Carlos to put air in my tire because the PSI was reading 24.Missed my appointment because they just had me sitting idle!!! $104.37 and extremely poor customer service ! Never again!
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February 2024 by Mikey Williams
Poorly managed quick lube. Low skill (poorly trained) employees carelessly spill oil upon refill. The manager is an empty suit that also couldn't care less about substandard service. Can you believe, he was still very pushy with upsell items despite the issue? He seemed desperate to increase the avg ticket price, with the low car count.That managerial selection, was likely a budget hire on Valvolines part. They can do better, and so can you. I reccomend using another quick lube until their management and labor team is replaced with skilled individuals.
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December 2023 by Maggie P
I came in with a totally busted serpentine belt—my car was smoking and smelled like burnt rubber, and I was completely freaked out—but Bryan and Connor were able to take care of it for me. Everyone was so friendly and helpful, and pointed out a couple of things that were going to cause me issues soon. Really amazing service, and the prices are more than fair—I’ve only had great experiences here! Thanks guys!
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December 2023 by Bry D.
I arrived on a Sunday at 11am and was out before 11:45am. The entire staff was professional and helpful, I didn't feel like (as a Woman) that I was being taken advantage of when the Manager recommended something that was needed. He was throughout and knew his work accurately. I will return! Thanks for the great service, I hope it continues.
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December 2023 by Jessica H.
Ryan the manager was very rude and disrespectful. Connor the area manager was of no help at all. Got a battery from them a couple months back. When leaving work my car started then just shut off. Luckily i wasn't driving or with my kids when this happened. Opened the hood and low and behold the cables were loose and bracket fell off due to it not being tightened. Was supposed have Connor get me a new bracket and make sure my battery was all good when i came in on the day he agreed to replace it he was nowhere to be found and basically told me it wasn't his problem and acted like it wasn't a big deal. He said the at they should've also put in a purple fluid on the terminals when installing the battery but there was no fluid at all. How unfortunate bc I've been going here for some years. Also most employees can't keep their eyes open no wonder they couldn't even put a battery in right.
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September 2023 by G P
Brought a fleet vehicle in for an oil change. Had issues getting payment through the fleet. Jose stayed on task to make sure we were taken care of. He stayed calm and patient through a frustrating situation. Excellent customer service which is difficult to find these day. They should promote him to manager!
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September 2023 by Javi Cortez
Went for an oil change for my Kia Sportage and Dan advised the best type of oil to use based on the type of engine my car has. He also checked both air filters and showed me the one inside was very dirty and needed to be replaced. Dan and Dantrell did a great job servicing my vehicle and were very professional. Thank you guys I will come back for the next oil change for sure! ?Services: Air & cabin filter replacement
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September 2023 by Angela M.
Came in for an oil change and everyone was so helpful. It was extremely quick and easy & everyone was super knowledgeable and kind. thank you!
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July 2023 by Mycheal M
Always nice and fast. Didnt know the fixed headlights. Always a pain to find some one for the little stuff they do windshield wipers too. More than just an oil change helpful service
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July 2023 by Vovan Borisov
I wanted to change the oil, but these guys could not remove the filter, I changed it myself until it was very tightened, they damaged the filter and said that it was damaged. Such professionals work here, I think he did not unscrew it, but twisted it
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April 2023 by Linda M.
Service was excellent from manager and technicians! Will definitely make this the location for oil changes going forward!
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April 2023 by Jim Y.
Unfortunately, the team here was extremely disrespectful. My daughter went in because she knew her oil was leaking. The members that work at this location started laughing at her and said, "It's probably just her AC." Extremely condescending. And guess what! Her oil was leaking. We do not appreciate the laughter and inappropriate comment as any car trouble is stressful enough.
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April 2023 by D. D
If you get your oil changed here, you have to literally do your own check to make sure they actually put oil in your engine. Also, they did not change my oil filter. Their "compensation" was a $10 discount on a future service. No thank you, will not ever be back. It was a colossal waste of $100+.
