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“Sunny was extremely helpful and made the best of an uncomfortable situation. A previous agent gave me wrong information about my bill and new service and she soothed my anger.”
“Vamshi had amazing customer service. He connected my phone to boost from comcast with no problem or barriers. He did this swiftly. I also bought a Ondigo wireless speaker from him. I'm a happy customer. Do yourself a favor and come do business with him.”
11AM - 7PM
120 W 87th St, Chicago
Mobile Phones
“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Stephanie is wonderful. Very knowledgeable about products and services. Very pleasant, personable, and patient. I highly recommend her as a fabulous customer service representative.”
“Sherita you are a lovely young lady! Appreciate you helping me with my billing this afternoon and updating me on promotions, I'll always come back to see you!”
“I have been living with a cracked screen for months. I never made time for the 2-hr appointment quoted to me by another shop. Luckily, I stopped in FIXIN and received quality service and hospitality, all within 15 minutes. Reasonable pricing too! I’ll certainly be back for future needs.”
“The ladies in here are always fantastic. Abigale helped me this time and she was awesome and was able to save me money on my purchase. Very happy and will make this permanent regular store”
“Fast and Efficient service. Bart who was at the front desk helped me understand all the services offered. I went in to replace my phone screen. I 100% recommend!”
“My name is Doris I have just gotten the most wonderful service from JoJo at cricket. I am so glad I was able to get back to cricket. I had gone to consumer cellular It was a a nightmare getting back . Consumer gave me three different me three different transfer pin. I am so grateful to Jojo she stuck with me every stepof the way it took more than 2 hours to complete this transaction. Again thank Jojo and cricket ??”
“I work for Uber and my phone got broken I walked in to 2020 Wireless so I can drop it off to be fixed and take the day off because of my damage phone, it didn't go as planned. Adam fixed my phone in less then 20 minutes and I was back to work making my money.I highly recommend this place.”
“I just spent the last 2hrs in Tinley Park with your representative Abigail which I found very helpful, knowledgeable, and sold me a great phone I really really like. she was very helpful and considerate it's hard to find help like hers. I'll continue to recommend customers to this store because of her”
“Tiffany was amazingly helpful! Not only did she over her shift to help me, I was struggling to pay for my phone full price and she notified me of a payment plan that definitely helped me to get the phone that I wanted. Will be recommending all my family & friends! Thank you!”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Amazing customer service, they helped me keep my same boost number after loosing my phone and boost couldn't even provide the information for me. I will be recommending all my friends and family to this location. Thank you so much for everything yall”
“Bought a 13 mini for a great price honestly surprised they even sold me this phone for this low and it's not even my birthday ? I appreciate it team exclusive ❤️”
“I wish I remembered the gentleman's name who helped me other day or any one else's name that work there but the customer service here was amazing!!! He had light blue eyes and dreads, and should be commended for an award he explained to me my plan and service options. I came in on a Friday early evening and had a new phone on my way to work the next day thank you sir much appreciated”
“I went there to to check my phone speaker and they told me it need to be changed . I had only 1 hour to go to work , they said it will be done within 45 min and they did what they said . I was happy, good job!”
“Left my phone to be fixed after being dropped in water and being left in the sun, unfortunately it was burned but they tried their best at fixing it, respect at tryin to fix it tho!”
“Al is the greatest person and he is so helpful. He helped me and my son so much I will be coming back here no matter what because of the great customer service I received”
“My experience at this location was awesome.Angle was very knowledgeable and patient with myself and the other customers.She was able to multitask and service Every one in a timely matter. Will return again! ?”
“5 star experience. I had to help my mother in law upgrade her phone and combine contracts. A huge thank you to JAIME for handling this.She was multi-tasking and explaining everything clearly and concisely as she went. Transferring data between old and new phones while on the phone with Verizon HQ combining accounts!Master of her craft... thank you for making that, dare I say... enjoyable!”
“I spent approx 8 hours on hold for 2 days without success calling direct stream customer service. I finally went to Palos Heights IL store to see if they could help. Luckily Eric was able to help resolve part of the issue. Eric was very knowledgeable and patient. Thanks again for the help. He is an asset to this store and ATTIf Eric had notIntervened I would have cancelled direct stream”
“Absolutely LOVE this location. The man is very friendly, funny and takes care of his customers. My first time at this store he gave me a great deal and even gave me a case for my son’s phone! Wonderful service! Would highly recommend this location and will only be returning to this location going forward!”
“Came in for an upgrade but no stock. Alma and Shari assured me phone would come to my house in 2 days abd it did. They both were so nice and made me feel good as a customer. Came back to them to activate and have old phone changed to 2nd line. Eric helped me with this. Very friendly and took time to explain things. A nice employee. This store would be my go to luckily. I was afraid to go anywhere after the extremely bad experience at the Orland store near Mall. Customers should go to Tinley.”
11AM - 7PM
24 East Plainfield Road, La Grange
Mobile Phones
“My daughter's switch lite stopped charging. I'm so glad that I found Game Time Repair in my Google search for places to take it to be repaired. I took it in on Wednesday and by Saturday I was able to pick it up. You can also check the status of the order with a QR code. I will be recommending them to anyone who needs an electronic repair. They were professional, welcoming, and explained everything when it came to repairs. A very satisfied customer ?”
10AM - 7PM
13150 S Cicero Ave, Crestwood
Mobile Phones
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
9:30AM - 8:30PM
7464 S Cicero Ave, Chicago
Mobile Phones
“Great selection and customer service and the guy there made upgrading my phone pretty easy but some of the accessories like cases are a bit overpriced, but overall a good experience.”
“I recently had a cracked iPhone 10 max that was repaired by GS electronics, although there was a little discrepancy in the way it was getting fixed they return my phone back to me working like brand new. I recommend GS electronics to anyone who has a problem with their phone. They work with you and make sure that your product is working well.”
“Joseph is amazing my phone was broke and dieing unable to charge. My phone was at 8% an incapable of being charged, He got me a new phone and transfered all my stuff within a few minutes. i would reccommend anyone to come here and I will surely be back”
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“Maya has great customer service she really gavea a lot of details for the phone just wish cricket give Android an better upgrade on phones we always get some what like a good pH but not like apple. pH they have the upgrade apple phone always but Android never do at least not at Cricket they don't have the Samsung ultra”