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July 2024 by Mayer Green
We have been with them for about four years now. They have helped us tremendously with scheduling patients- it has taken so much of the burden off of me for scheduling people after hours…
Their team is exceptionally responsive.
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April 2024 by Maggie Cody
Carla and her team of agents are incredible! - the company I worked for used Unicom for overflow services - as crazy as our protocols and volume were, Carla and her team didn’t miss a stride! Carla ensured our account was always taken care of and that our patients were always satisfied! I would highly recommend this company! Thank you everyone at unicom for the awesome job you’ve done for myself and my team and our patients!
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April 2024 by jim seaberg
Unicom provides our not-for-profit with a great value-added service and literally carried the workload of a full-time staff member, allowing us to focus on servicing our clients. Their staff was always professional, extremely responsive, and easy to work with! I have NO complaints (or even irritations) in years of working with them.
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November 2023 by Zhanee Allen
Unicom is an extremely terrible employer. I was treated very rudely by the supervisors Christina, Chris, Brandy & Nicole. The vp Carla is very unprofessional, after one of multiple incidents of rude behavior i was pulled to the side by a supervisor who agreed that Carla is extremely rude i was told “you’ll get used to it”. The office is always whispering about Carla’s ego & abuse of power. One example being an employee having to postpone a medical procedure due to Carla taking one of many vacations. Or another employee whose vacation days were approved but then denied because again, Carla wants to go on another trip. I’ve noticed her sister Tracy who is also an employee gets special privileges. The third shift supervisors made it a habit to mention that Carla likes to hire family members to use them as “moles” to see what’s being said about her by the employees then become way more unprofessional & rude in hopes that they’ll quit or respond w the same rudeness to have grounds for termination. They allow the cleaning service to bring their dog which roams free occasionally, in turn i had to take allergy medication because i an allergic to certain dog breeds. That’s not to mention the loud dog Carla keeps in her office that snores. This is a very unprofessional work environment that i wouldn’t recommend to anyone. The clients even complain about the professionalism of the service provided. Very poor experience. They also don’t provide copies of the documents they ask you to sign. Today i was termed which is fine because i was quitting. I got a much better job back in my career field. good riddance Unicom, i know you’ll have the success you deserve. Oh & btw most of the positive reviews are from Carla’s family members who are employees or the family members of Pat that utilize the service which they barely use.
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September 2020 by James Seaberg
I'm not sure what to say about Unicom Teleservices other than I'm impressed and thrilled with them. My organization won a contract/grant but had an extremely short ramp-up period to achieve operational status. I don't believe it would have possible without the knowledge, expertise, guidance, and ability of the staff at Unicom. They went above and beyond any reasonable expectation that I had in helping me meet our goal. The service and caring I have received are second to none, and in conversations with the business' leadership, it is clear that these flow from the very top.
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April 2020 by Liz Benitez
Great place to work!
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March 2020 by Tracy Perry
The best call center I'm Chicagoland area!!!
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December 2019 by Steven Peterson
I've worked with the staff at Unicom Teleservices for over 12 years, and my company for over 20 years. This is a first class organization which is very responsive to the needs of the customer. Many times over the past years we have updated our after hours processes or made changes in the information we ask Unicom to provide, and all is handled with ease and professionalism. Unicom will be a great partner for your organization.
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September 2018 by Rick Griffin
Great service and extremely knowledgeable team that help every step of the way and at all times. I would recommend them 100 times out of 100 over any of the other services we have ever used in the past.
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September 2018 by Blair McGuire
I went in for a meeting to discuss their services. I found the atmosphere relaxing. The staff was professional, friendly, and seemingly family orientated. I spoke with Devin and he was very hospitable and seemed very organized. We now use their answering services for the Property Management company where I work. I would recommend their services.
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September 2018 by Tim Kreps
Excellent service! Great people to work with! The staff were all so helpful and knowledgeable, it made the whole process very easy for me and our people!!
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September 2018 by John Kielar
I was very satisfied.
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September 2018 by Mario V
Very satisfied with all aspects of my experience. Great job guys!
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September 2018 by stephanie Diaz-soriano
The staff is amazing! They're very friendly and knowledgable. It's always a good experience.
