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August 2023 by Phil Rebbe
Needed a freezer ASAP, because ours died! Called around and no one could get us one for several days. Rogers said they could have one here in 3-4 hours. We live 25 miles from Altamont so this was great! They set the new one up and took our dead one. Awesome!
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March 2023 by Jerry Sparks
So sad had big hopes for this place. Ought a washer. All went well. Bought a dryer all went well. Bought a stove and all of a sudden they started sending us bills ... noone could explain.... messed with this for 3 months. Now looking for new ace to buy
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February 2023 by Cheryle Goldstein
Bought a new washer & dryer that had to go upstairs. They had to manually care it up & acted like it was no problem. They were so careful & knowledgeable. Explained everything to me & answered any questions I had. Excellent service!
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January 2023 by Debbie Whitacre
Very quick turnaround for getting our dryer looked at. The gentleman who repaired it was very quick and knowledgeable and had it taken care of in no time. Excellent job!!
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June 2022 by Mary Hoy
I had issue with my oven not baking properly, they sent tech out same day(very nice & knowledgeable) got a part following day, tech said if didn’t work I would only pay for service call; however not true. Part did not fix my issue! I can receive credit for part plus tax, for new range; per owner, or they can come back take part out & give me credit for part plus tax. No labor credit either wayI Explained what I had been told; to no avail. Paid full amount, no credit; but learned a lesson —NEVER use this service again nor will I ever recommend.
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November 2021 by Donna Machado
I was very disappointed in the 30 day warranty. I payed 400 bucks for a used fridge and they said it was guaranteed. I called before the 30 days because the ice maker was not working. They then said they don't cover that when I asked about that in the store before buying it. I was telling everyone how good they was, I won't be now.
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October 2021 by Kris Evans
Going back to buy a grill soon. Love the store
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March 2021 by JP Wagemann, PhD
While I'm please with their house call, Im understatedley disappointed with their billing... The day of the service call I tried to pay immediately; expecting them to have a square reader and app on their phone, but I was told that they'd send me a bill. Feb 6 comes around and I hadn't seen a bill in the mail, I called and asked and was told itd be in the mail the following week. Its now March 5, and I received my first bill - the statement asserts overdue 30days with a "Fin Charge". While true, its angering that they didn't send the first bill promptly , nor did they tender payment immediately via debit on Square or PayPal.
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February 2021 by Holly Allhands
Great customer service. Just bought a new refrigerator and now a stove. Would highly recommend!
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June 2020 by Nancy Pinnell
Thanks Roger and Jeff! So very glad to have my dishwasher fixed! Fast and courteous service. Literally took less than 15 minutes for Jeff to replace 2 electronic parts and it was up and running. You guys rock. Highly recommended.
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May 2020 by Breanna Michelle Lofland
Perfect place to shop for appliances. Many options in all price ranges. Very helpful and kind. Just wonderful.
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January 2020 by Debra Watson Graumenz
They are dependable and do great repair work on their products. They worked on my dryer. Did great work.
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September 2019 by Lindsay Weaber
Really enjoy working with Roger and they rest of his staff! Steve has come to my rescue with a few appliances since I moved into my house! always great and timely service!
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September 2019 by Jr Carroll
We bought a Amana fridge we have had nothing but problems with it about a month after purchase and many times since. After my last issue of it not making ice I was advised they had nothing else they could do. Even if I have had nothing but problems since purchase. They informed me I should contact manufacturer because warranty is gone. I will be advising my other 2 friends that are looking for a fridge and one looking to purchase every appliance because they are building not
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February 2019 by Donna Parker
We love all our appliances we have gotten from Roger. Extremely pleased with the price and service can't be beat!
