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September 2023 by L P
Pharmacist Curtis went above and beyond to assist with a coupon for a prescription that was no longer covered by my insurance. It was obvious he was very busy, but took his time to help me while explaining the process to a tech. I didn’t think service like that existed in 2023 anymore.
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July 2023 by Brenda Woods
Love shopping for last minute things. They always have a great sale.
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June 2023 by Keota Emery
Always greeted with a smile and what can they do for you and always asks if we found everything and if we needed anything else
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May 2023 by Lauana Simmons
Great place to pick up items. Associate was very nice and helpful
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May 2023 by Desirae Ballinger
They never answer the phone. Every time I call every three months I’m on hold for an hour. It’s getting really frustrating!!! Just ANSWER THE PHONES!!!
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April 2023 by Fred Gowin
I belong to the CVS Carepass program. For $5/month, they give me a $10 credit. Hard to beat that deal.
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April 2023 by Allison Lewis
Waited on the phone for over 20 minutes with no answer only to get here and they tell me my medication won't be ready until after my kids get out of school mean while I stay in grafton so I'm going to have to go drive all the way back to alton and they won't even bump it up to the top even though I'm sitting right here.. if I could give it zero starts I would
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April 2023 by Stephanie McGuire
They're good workers at front desk and at the pharmacy in the back. Drive thru available
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October 2022 by Kristin McCutchen
It's ok. Super slow but when someone does finally help you they are nice
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September 2022 by Reeses “WhoIsItOf5” Pieces
This is the worst pharmacy I have ever been to. Nothing is ever in stock. No one does their job and they put your calls on hold and hang up on you after you’ve held for an hour. This has been my experience using them for the last four months. I’m regularly without my medication because of them. Horrible lazy and incompetent staff.
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August 2022 by Jerry Asbury
I will NOT be bringing my business to CVS anymore. We got a CVS & Walgreens across the street from each other, Walgreens sells things CVS doesn't. Walgreens was closed so I went to CVS, worker asked if she could help me, I told her what I was looking for, she was snappy saying no sir not here, & basically pointed me to the door. It was like no one could freely walk in & look for whatever. She was rude, I didn't get her name, but it don't matter, I won't be shopping there no more!
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June 2022 by Shana Fry
If I could give 0 stars I would my daughter has an ear infection and croup went to CVS to pick her medicine up and they said 15-20 mins so I decided to wait inside while it was being prepared the woman were talking behind the counter and said “ Khloe fry what a werid name people name their kids anything now days” well that happened to be my daughter’s name very rude to say Especially when people are sitting there waiting for their medicine and you are talking about a two-year-old child’s name
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April 2022 by C “Sharkbait”
Do not go here. They will take their sweet time getting your medicine ready and you won't be able to get ahold of them, ever.
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January 2022 by Laurin Snyder
This pharmacy used to be great, but now it is beyond abysmal. My infant has croup. He needs his medicine NOW. When I came in earlier I was told they would be ready within the hour. We went home to eat and wait and then I got a text that the medication to reduce the swelling in his lungs would have to be on "special order" and to call for details. So I tried to call. But then I waited and waited and waited on hold with no answer. So I drove up and went in, with my phone still on hold. Stood and listened to the "one pharmacy call..." over and over and over as I stood in line. Finally talked to the pharmacist and said hey, you know that pharmacy call? That's been me for the last hour and a half. & she basically told me that they purposely ignore the phones because they aren't a priority.
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December 2021 by Breanna Belfield
I went to get a COVID test about three days ago and I had to be the one to call for them to tell me they lost my specimen. Was asked if I wanted to reschedule but I’m better off going elsewhere to prevent future losses. Definitely don’t recommend going here for a COVID test as they will lose it. Such a huge waste of my time.
