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June 2024 by nathan badman
Awful customer service
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May 2024 by Zac C
Dont waste your gas!!! This location is closed more often than not anymore. So I'm going to start listing the days I waste a trip there;
-5/20 - closed with no sign saying anything
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May 2024 by wendy manka
This place has gone downhill since the last store manager left. Always dirty and employees are rude and never dressed in uniform. Avoid this store, its a terrible place to shop.
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April 2024 by Leandoer
Beyond ghetto. Staff is halfway decent but patrons are often unruly and problem prone. Avoid unless absolutely necessary.
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March 2024 by Blessed 9 times and more
Very bad place to be....My son and I was just assaulted by the general manager and her boyfriend...and then he tried to pull a gun on us....be very careful going there extremely dangerous for your well-being
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February 2024 by bryan colley
Just went there at 8pm door was locked never open during regular hours at least 3 days a week
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February 2024 by Nimbus
Worst Dollar general in the area. Sign on door at 12pm, out to break back in 30 minutes. Never organized. Employees always rude. Especially the younger guy, who even after seeing my military id tried to say he wasn't gonna give me a discount because Im a veteran instead of actively in. On veterans Day this year. Don't waste your time
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February 2024 by Brett Ayres
There are three total in Alton. This one is HORRIBLE
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January 2024 by Erin A.
Called the store to see if they were open (the weather is -4) the employe who answered said "yea unfortunately ". I proceeded to ask if they had space heaters in stock and they said they didn't know. I asked nicely if they could check, "no" They were SUPER rude, short with me and no help at all! This is the closest store to our home so I depend on it. Last time I went in there were broken lightbulbs down an entire isle, the line was clear around the store- one cashier, who was on the phone on speaker with a friend- and the isles were congested with boxes and merchandise, we couldn't even push our cart down an isle. Management needs to get this store in proper order. Very disappointed! At least hire staff that are kind to paying customers!
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October 2023 by Crystal Staggs
Its fast and friendly
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September 2023 by Timothy “PaPaSmurf” Scheldt
Need more employees
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September 2023 by ayasha Linzey
Management & staffHorrible customer service + bad attitudessat in the back whispering about me “going away” .I was in this store for more than an hour Just wanting my stuff .NOBODY WANTS TO DO THEIR JOB !!
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June 2023 by Julie Ann Cope
Close to home, convenient, store gas improved a lot , for awhile , it was never stocked well. And the aisles were a mess . Happy it's improved.
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June 2023 by Julie Cope
Close to home, convenient, store gas improved a lot , for awhile , it was never stocked well. And the aisles were a mess . Happy it's improved.
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May 2023 by Danelle Bass
This is the last time that I will be going to any Dollar General in this area. I came to my daughters favorite store and left in a not so happy mood. I was in the store 5-10 minutes and most of this time was spent watching 2 people watch me in a blocked toy aisle that they didn’t bother to unblock. My daughter wanted a “toy”, so I decided to take her to DG. Big mistake. I seen an older man come to the end of the aisle twice to just look at me, but not once ask if I needed help. Once he walked away, Jimi came to the end of the aisle and did the same exact thing he did, so I said, “Hello!” W/o any response. My daughter found her toy of choice and we headed to the front when we got to the end of the aisle I see Jimi again face to face. She walked down the aisle where I was and checked it to make sure everything was still in place. I move on to go to the front and here comes Jimi again watching me, so I asked, “Why are you watching me so hard?” She looks left to right as if she had no clue who I was speaking to, but we locked eyes. She sat in that office and stayed until my transaction was over at self checkout. I let the cashier know what had happened and she wanted me to let Jimi know, but Jimi was the one following/watching me. The toy I bought was $10. I hope Jimi appreciates what she did and how she made me feel. I don’t steal! I pay whatever it is being asked, so you’re welcome for making this the worst experience of my day.
