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October 2023 by Jo Lena Johnson
They have a great selection and excellent customer service. Give yourself time to browse...
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October 2023 by Amanda McDonald
Very friendly staff. Helpful. Answered all my questions and them some I hadn't even thought of yet. Offered suggestions and times. Went in to buy one product and am going back to purchase for two more for upcoming events.
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October 2023 by J Lile
The Frew's Team was awesome - the staff is top-notch and their customer service is second to none. I will never get formal wear from any other place. Yes, they are that good!
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July 2023 by Shelly M
This place is amazing! The staff is so helpful and they made my shopping for wedding dress experience very fun and easy. I found my dress and was very pleased! They have some very lovely dresses.
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June 2023 by Lanee Sanson
By far the worst experience I’ve ever had in store setting. Staff is rude and unwilling to help. Attention to detail and honesty is lacking. They did not measure at all prior to ordering my dress and told me that I could still we’re heels even by taking 5 inches of the dress. The dress came in and it fit totally wrong and different on my waist and hips. You could see my toes without any heals on… Tried to reach out to discuss my concerns and no attempt of compromise or apology was made. Definitely would not recommend Frews for any of your bridal needs.
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June 2023 by Robin Ingersoll
Everyone was pretty good to work with. They have a nice dressing area for family to sit
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June 2023 by Lanee S.
By far the worst experience I've ever had in store setting. Staff is rude and unwilling to help. Attention to detail and honesty is lacking. They did not measure at all prior to ordering my dress and told me that I could still we're heels even by taking 5 inches of the dress. The dress came in and it fit totally wrong and different on my waist and hips. You could see my toes without any heals on... Tried to reach out to discuss my concerns and no attempt of compromise or apology was made. Definitely would not recommend Frews for any of your bridal needs.
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May 2023 by Kari Westbrook
Frew’s was wonderful for me throughout the entire processes. Picking out the dress, alterations, steaming, picking up the dress. They were always helpful, attentive, and kind. They were flexible and accommodated all of my needs. I have bought a bridesmaid dress there, my wedding dress and been there with several of my friends to dress shop and it is the same quality of customer service everytime. I recommend Frew’s to everyone!
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May 2023 by Sophia DeRossett
My sister had an appointment scheduled with the business to shop and try on wedding dresses. She was met with rude reactions from one of the staff members. The staff member made a comment on her size in front of other brides and embarrassed my sister into leaving Frew's. They won't let you pick up the dresses, but then they won't assist you in trying the dress on. I am not happy with the experience, and neither one of my sisters are either. Just our experince... have fun with your own.
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January 2023 by Holly C.
My daughter and I went in today to just browse. She looked at all the prom dresses and didn't see anything she liked. They were either too glittery or puffy. As we started to leave, one lady with Grau hair asked if we wanted to look at bridesmaid dresses. My daughter ended up trying one on but just wasn't feeling it THIS IS WHY WE WON'T BE BACK...a shorter brunette lady, went up to a younger employee, who was helping us and said to her sternly, " What are you doing?? Go get her more dreases!!" The girl was giving us space and not being pushy. We felt pushed by the older staff from the second we went in until the second we left. Be kind to your employees!
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October 2022 by Jackie Hilton
Gretchen was absolutely wonderful to work with! I had to start over to find a new wedding dress just 2 months out and she was so kind, attentive and helpful from the moment we walked through the door to even carrying my dress to the car. Ask for her- you will not be disappointed. Such a gem to work with and she turned my nightmare into a dream. Thank you, Gretchen!
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October 2022 by Shana Perry
It has the most beautiful dresses. We been there twice and we always leave with the dress my daughter likes and shoes to match color of dress
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October 2022 by Penny Tingley
Worst experience ever. My daughter was a bridesmaid in a wedding this weekend. She went to pick up the dress a week ago and they said it wasn't paid for, but it was. It was not the same dress she ordered (they altered the look of the dress), the whole wedding party had dress issues. Alterations were ridiculously priced (about the same price as the dress) and once she received the dress it was still way to big. We had to use safety pins to hold it up. We will never buy a dress here again, do not recommned. The only good part was how nice the seamstress was, the rest of the staff were rude.
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October 2022 by sarah dallmier
I had a terrible experience while trying on my dress. I had not one but two employees walk in on me while changing. And barb was absolutely awful. Laughed when I couldn’t fit in my dress and told me there’s no way I could lose that weight in the countless months I had till my wedding. Made me feel terrible and I wish I could give zero starts. The owner was super helpful though and gave me a discount.
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July 2022 by KC LEE
I can’t believe I never posted a review here! I loved getting my wedding dress at Frew’s 5 years ago. Beyond finding the perfect dress, my experience there was beyond positive. After going to another salon that didn’t listen and pushed me to wear a tight corset (to give my slim, flat self more curves. It was so hurtful and shaming to be told that I needed to look more curvy and sexy for my future husband), Frew’s supported me and my body type. The consultants heard me when I said I wanted to look and feel good, so that I could truly enjoy my day.
