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February 2024 by Stephen M Kofoed
Christina took great care of me and was very pleasant. Great prices, good selection of the essentials.
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January 2024 by Jesse Bridges
Great staff of workers ! Most them always helpful and go above the job ! Wish would get the gen 3 in stock more at store only down fall waiting on that !Other then that selection good and if don't see ask they may have in back !local fence co owner hf my tool shop to go when need .
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January 2024 by Rogue Exploration
Very nice and helpful staff members. The Alton store is my go to store for just about everything I need great prices on many quality tools and products. If you purchase tools and equipment frequently the ITC inside track membership club is a must have the initial $30 spent more than paid for itself my first use the anual savings are incredible overall
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December 2023 by Tim Gill
I must have visited at a bad time. The check out attendant, Elizabeth asks me for my phone number. After I declined to give it to her she made a funny face at me and commented to the fella next to her that “She wanted to go home” He picked up a small calculator pointed it at me and acted like he was taking a picture of me. Weird! All I wanted to do was purchase a couple of items.
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November 2023 by Kristi Harbison
Good tools ,great price
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October 2023 by rick ruffino
Definitely a nice harbor freight. Always have good deals
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October 2023 by DeerSlayer64!
Fast in and out. Cheap Chinese tools. Have had to return a couple items over the years. But, that seems to be the norm anywhere now.
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August 2023 by russell farthing
Sales guy followed all over the as if was going to steal something.everytime i turned around he was right there. WON'T BE BACK
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August 2023 by Larry Tinnon
Will never shop at Harbor Freight again. We had bad storms come through here and the power was estimated to be out for a while. So we went to the Alton Illinois store to buy a generator. They were of course limited on stock so the one we decided to purchase was the $879 one. I didn't want to spend that on a generator but figured maybe Ill use it for other things. While checking out the person loading it made the comment "Hopefully the power isn't back on when you get home" to which I responded, "Honestly, if the power is back on, Im bringing this right back."The cashier then said "well there is a 20% restocking fee if you bring it back", indicating that if I return this item immediately like I said I would, there would be a restocking fee.Low and behold when we get home, here comes the power company right after us. If I knew that I could return the generator I would have got back in my truck and went straight back. However, I was under the impression that bringing it back would cost me $175 in restocking fees so I just unloaded the generator and dragged it into my garage. Since I knew I wasn't bringing it back I opened the box, pulled the generator out and set it in the garage so that I didn't have a box on the floor getting wet.Fast forward 2 days and I go to the harbor freight website to look up their return policy and I see a message that says "The re-stocking fee will be waived if any of these conditions are met:" and the first bullet point is Item is unopened and in new condition.I immediately called the store to let them know the situation, expecting them to be a reasonable company and realizing the cashier was at fault. However I was met with a store manager passing the buck and sending me to the corporate number. I got the same customer service from corporate where they informed me it was the store decision to not waive the fee and they couldn't do anything else for me.So long story long, if you buy anything from Harbor Freight, be aware that you CAN return an item as long as its not open.
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June 2023 by Leslie Grussing
Cheap tools for a cheap price. Some tools are made very well and the price is a bargain.
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May 2023 by Eli Krol
One of the cleanest harbor freights you will find
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May 2023 by Paul Johns
This place always has a decent tool or solution for what I need.
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May 2023 by stanley Sisk jr.
Love Harbor Freight !!! Always have what I need .. just recently bought 2 new power tools from them and are very impressed with them .
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May 2023 by Eddie Abernathy
Great service and I love the US general 44 inch tool chest?
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May 2023 by Lonie
The best I wish coupons were still around
