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March 2024 by Rosalyn Berry
Amazing customer service! I was greeted as soon as I came in the door and the young man helped me find what I was searching for. Keep up the great work ?
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January 2024 by Ashley Gentry
This is mine and my husbands favorite location, the store is always clean and the staff is always more then happy to help. Not to mention they have the best selection and best sales!! I live in Granite and drive past that location just to go to the Alton location!!
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January 2024 by Lynn Crammond
First time in store, picked up some nice Nike Mens' Socks as a last minute gift. The store was clean and well organized and the staff was fantastic! I'll be back!
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November 2023 by Sarah Jones
I placed an order online to pick up later. The website charged me and when I got to the store they had no record of it. Fortunately the wonderful associate was able to find the order and was able to complete the transaction.
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October 2023 by chip watkins
Ordered shoes on Sept 16th ship to store never got the shoes because the store never called me! So I called customer service twice and got the same answer ,shoes are in transit called third time. now all of a sudden shoes were delivered on Sept 20th at this point its Sept 26th. So I go to the store to pick up the shoes since they never called and guess what the shoes were defective yet you would have thought they would have called me to let me know. NOT! so the manager explained she will refund my money but get the system wouldn't let her! I'm not happy but at least Alyssa was very apologetic so I purchased the shoes again and this time had them home delivered which they came still waiting on my refund though which I had to go back 3 days later to get and still hasn't shown up on my card yet and its OCT 1st. You would have thought they would have offered a discount for the total failure on their part but nope nothing! In the end I'm done shopping at Hibbetts for now!
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August 2023 by PATRICE THOMAS
The service was horrible employees are disrespectful.
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August 2023 by David Moore
Understaffed and overpriced. The staff they do have are not interested in actually seeing if they have product in your size. They seem to be firmly planted behind the counter to play on their phones and customers are an inconvenience. I was really looking forward to Hibbett Sports but one trip is enough to know that it is a waste of time going back.
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April 2023 by Isaac Yinger
ordered shoes twice. Never got product canceled without my notice. Paid cash would not give cashback. Got a gift card. Never got it back!Would give zero stars if I could.
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April 2023 by Amber Kemna
He was great, I needed them fast and he had them ready for me.
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March 2023 by Erin Vegher
The store was so rude. And the website said I could do curbside they said non of our stores do or we would have signs out. (She knew bc she has worked several) I called customer service and they couldn’t even answer anything and was worthless for help. I loved hibbits until now. I’ve bought all my shoes and kids shoes there
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March 2023 by Chad A Sherfy
Prices not too bad on some equipment. Knowledgeable staff.
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March 2023 by Jamarcus Reed
I always find great deals and nice quality products.
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March 2023 by Taylor Gang
This particular experience was not great. Ordered shoes for my son to arrive in time for scheduled family pictures. Package came with completely wrong shoes and wrong size. So he had nothing to wear for pictures which were the next day. Very inconvenient. Also still waiting 3 days later for my awards I used to be put back in my account so I can try to order them again. At this rate it will be another week before he has his new shoes as the ones he wants aren’t available in any store near us.
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July 2022 by Leanda Seaton
I love Hibbett Sports. If I am near one, I make sure I go in. They always have pretty cool clothes and they have a decent shoe selection. The store has a nice open feel to it. I highly recommend shopping here.
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March 2022 by Alan Womack
No help. Both employees playing on cell phones.
