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November 2023 by Katherine Moore
This is my first time going in his building today and when I tell you, customer service was at a ZERO!I only went if to drop off someone and was treated that way!It’s not what you say it’s how you say it! Me personally, I would not let my child be around somebody like that she (owner) was rude. Didn’t say good morning just start running off at the mouth being smart. Just imagine how she talk to the kids who can’t defend themselves. With that attitude you don’t deserve to work with kids!And I advise you all watch and pay close attention to you children and HEAR THEM OUT!!
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September 2023 by Tina Andrews
Maxine’s daycare is the most unprofessional and rude daycare I’ve ever experienced. I would not recommend anyone taking their child there, because after they received our money, they decided not to except my nephew, because of an assumption they made, and didn’t want to admit they’re wrong doing. Then they hide behind their contract and their phone unwilling to talk about the situation or return our deposit. Be very careful when dealing with them.8/20/23Maxine Day Care, thanks for quick response. (My original post was 3 months ago). This is the unprofessional service I was discussing in my first post. Your response just reinforce my position that your organization hide behind your contract and don’t try to resolve any issues, especially when your staff is the cause of the conflict. Your contract don’t hold your organization responsible for any actions that occur and unfortunately my nephew and niece are the ones to suffer. Like I said before, beware of doing business with this daycare, because if you question their actions, their contract allow them to cancel your child’s enrollment and take your money, before your child even start. Poor customer service and rude staff.
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August 2023 by Bre M.
Maxine's was not the right fit for my children. The staff was very rude and un accommodating to my work schedule. My children were turned away multiple mornings which caused me to miss pay. My daughter complained that she didn't get to eat breakfast when I addressed the issue I was met with attitude . I was late ONE time picking my children up and the owner charged me $10 per min for both children. $160 for 8 mins is beyond excessive. The communication from staff to parent was poor. The center met my approval on the walk through but after a few months I pulled my children out and refused to pay that late fee. The owner is too aggressive or stern with the children. she is older so I knew that is how the "old school" went about things but my daughter wasn't comfortable with that form of teaching. Let me add you never know a persons situation. We were going through a transition at the time and they made things very hard for me and slowed my progress. Taking my children to work with me was not efficient. I am writing this review about 4-5 after I removed my children and my distain is still the same. 0/10 will not recommend.
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August 2023 by barry moffatt
Excellent place for kids!
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August 2023 by Denise
Staff is very professional and my kids love all the fun and activities that they offer
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August 2023 by Sarah McClelland
Leaves kids in dirty pull ups , child abuse all the way.. child neglect.
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May 2023 by Tina A.
Maxine's daycare is very unprofessional and the staff is rude. I would never recommend anyone taking their children to this establishment. they lack the communication skills to effectively work with the public, because when we called to discuss a situation with them, instead of hearing us out, they just disregarded us and hung up on us several times.
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December 2022 by Brittany koonce
LOVE this place my kids have been going since 4 months old ...wouldn't choose a different daycare
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December 2022 by Gabrielle Howard
I’m a first time mom and I was so nervous about putting my son King into daycare, but I am so happy with the decision I made with taking him to Maxine’s Daycare! Everyone there is so nice, and you can see that they love what they do. King has progressed a lot since being there! Miss Alexis was very helpful to me with the process of getting my son into their daycare, and my son ADORES his teacher, Miss Alicia!
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December 2022 by Wes Hindi
Maxine’s daycare has gone above and beyond for our son Warner! He has progressed so much since attending. One of my favorite aspects of this daycare is the fact that they care and love on Warner just as much as me and mom. I’m happy to send him there and I know that I don’t have to worry about his development or needs he is always taken care of! Thank you for everything you guys do for our son!
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December 2022 by K Latham-Temple
Very difficult for residents to sleep when she walks the children to the park on the the opposite side of the street very loud and disturbing before 10 a.m. She's created parking difficulties for us residents stating we can't park on the opposite side of the street yet parent pick ups still park on the same side us residents are told we will be ticketed for. I don't understand if the side of the street she is located on is clear why cross the street to our side. She complains about tax paying residents when we too have issues with parent pick ups blocking the street as she convestates holding traffic it can not b a one way avenue. I suppose we as residents should start voicing our concerns as well and see if the city will back us as they back her but that's to be expected because they are friends. We were given no warning of the parking situation that she herself still hasn't advised her parent pick ups of. She has an intire parking lot....utilize it as well as playground rather than us hearing children screaming at the top of their lungs outside your window if we are going to voice concerns her friends (the city) should include us tax paying residents on our concerns as well.
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December 2022 by Ebony Alexander
I love it here first time placing the boys in daycare I was so skeptical but I have no worries at all when they are at day care of course they cry a tad bit once I leave but other than that they have a good time once they forget about me and the staff is beyond wonderful I love them they are very caring
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December 2020 by Sophia Jones
She is very caring. She takes pride in what she does. My kids been with her since babies.
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December 2019 by Carolyn Walker
This daycare is a joke. One of the teachers grabbed my five year old by the back of her neck and picked her up removing her from the teachers foot. (My child was throwing a fit and I had already addressed that but still wanted action taken for the teacher putting her hand on my child.) well not only would the daycare not do anything but they also made my daughter apologize again for throwing a fit when the adult who put her hand around my daughters neck stood there with an attitude refusing to apologize. When she finally did apologize she was sarcastic and blamed everything on my child. I wouldn’t recommend this place to anyone. Their security system went out right before the incident so they refuse to take action. Just warning other parents. Don’t take your children here. Ever. I’ve been bullied for two weeks and am done waiting for them to take action. Now it’s time for me to take action. She is five. Don’t man handle a child. Period.
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December 2019 by Danelle Bass
My whole perspective of what I thought was going on here has changed. I will no longer allow anyone to talk to me or my child in any manner they feel they can. I’m highly upset at giving this daycare another chance and now going with another facility, but I’m done ✅.
