-
January 2024 by Bandana Chick
Went in for a gold chain but couldn't afford one so I left with a guitar. Staff was friendly and went out of their way to help me
-
November 2023 by Aryion S.
I got a tv from them 190 and never used it because I was never home since I work 10 hrs weekly plus the tv worked and had everything to it and need them money for a light bill and they want to get me 60 dollars to buy it back they don't care about the community only them selves and they shouldn't get anymore business until they became less greedy
-
November 2023 by David Jenkins
Don’t try to sell gold at sams. They tried to offer me 150 for 5 grams and then tried to convince me that’s all it was worth with smug faces like I was crazy for knowing better. So I went to t&e in bethalto Illinois. I highly recommend taking gold to them, they didn’t try to get over on me and very kind to me. It took all of 5 minutes and he gave me a straight deal I walked out with $290.
-
November 2023 by Courtney Jenkins
Absolute worst pawn shop I’ve ever been in. I’d rather go somewhere else and pay more, than deal with the disgusting lack of customer service that I’ve ALWAYS received from all the employees at Sams Pawn Shop. They treat people like they’re stupid and somehow below them. I completely support small businesses, but this one has to be the worst one operating in Alton… GO SOMEWHERE ELSE… you’ll get more for what you’re selling.
-
November 2023 by Damon (Dinero)
If we're a small business is your excuse for everything shouldn't be dealing with money. Yall might as well be a donate shop.
-
September 2023 by Aunita Kyles
I've been knowing Sam and his family for a little over 30 years now.. their establishment is clean.. they're friendly and welcoming and very organized! They've always had whatever I needed and the prices are reasonable. Overall, I love the family and love shopping with them.
-
June 2023 by Michael Schardan
This place tried to charge me $21.50 for a single pack of guitar strings which normally cost $6. Then asked what kind of a person I am when I said I should give them a bad review after being rude and unprofessional.When I asked if the price was a mistake they said no sorry we are a small business, then hung up while i was talking. When you walk in they'll ask if you're interested in something they will mark more off the tag price, so really they were asking $25 a pack. I support small business but that's not supporting local musicians by ripping them off.
-
January 2023 by Sha'Rell Martece
The staff at Sam’s pawnshop were very nice and helpful. They are really good at making you feel welcomed. They’re really fair with their pawns and will even give you some extra time to get them a payment on your loan if you’re needing a little more time to get paid or come up with the money, if you just call them and tell them you’re situation they’ll give you some time to get it. Also, they try to get you as close to the amount of money you want for the item/items you’re selling or pawning. However, their interest rates are a little higher than you might expect from a pawn shop but they give you 30 days from day of purchase/pawning to make the first payment, which is nice since most places usually say you have 30 days before you have to make a payment but then the date they tell you the first payment is due on is usually earlier than 30 days. Say you go on the 11th and they say you have 30 days but they say you have til the 9th of the next month before they put your item up for sale & you might have a late fee if you don’t pay them until the 11th instead of the 9th. Sam’s pawnshop isn’t like that. They say 30 days and you are there on the 13th , they don’t expect you to pay any thing until the following month on the 13th. So, far Sam’s has been one of the best pawnshops in the area. I got exactly what i wanted for my laptop and the two monitors that i sold to them. I didn’t even think they would let me pawn them , so i was happy when the lady said they would buy them. I would suggest to any and everyone looking to buy something for a reasonable price or if you’re looking to sell/pawn something for some cash to get down to Sam’s pawnshop. They even offer layaway for 3 months if you’re interested in buying something from them and you don’t have all the money. I am considering getting a firearm from them on layaway as a gift for myself and since i know that they have all these different options I don’t have to wait until i get my tax return. So, to summarize the rant i just went on, Go to Sam’s for all your pawn shop needs and you won’t be disappointed. Just remember to pay the lady or don’t act surprised when you go back and they’ve sold your stuff ? because they will work with you to keep it from being sold you just have to communicate with them. They make you feel like a long time customer/friend i would even go as far to say they make you feel like family in the short time you are there. They’re good people who do good work
-
January 2023 by Sharee Webb
Im a regular have been for years. Great fair price ?
-
January 2023 by Gary
Don't do business with these people ever!! I hope your business fails in record time. Disgraceful
-
January 2023 by Corey bond
They switched a pawn to a sale on a high value item. Look at your receipt. I wouldn't do business with these people at all. If they did it to you? Leave a response because he's doing it regularly on anything of high value. Discraceful excuse for a business.
-
December 2022 by Kami Gami
Terrible excuse for a pawn shop go here to be lied to and stolen from.
-
September 2022 by Ced Davis
They are awesome every respectful and the Son really help me out a lot
-
September 2022 by gus bailey
Fair prices and good customer service
-
June 2022 by John
Guy behind the counter has a very condescending attitude. I do not recommend doing business with these people.