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February 2024 by Bradley Gillespie
The person who waited on me was very knowledgeable and kind.
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January 2024 by John Litvin
Nice Verizon store close by. Had 3 employees ready to help us.
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January 2024 by Cathy Williams
Nathan helped me out
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January 2024 by Jayce Odell
Useless store, said they can't help me because my order was online? Verizon is Verizon right?
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January 2024 by Nathaniel Conley
Fantastic Store their employee Jessica was a huge help I am proud to be a Verizon customer
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December 2023 by Matt Brown
Associate to the time to explain setup and future billing
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December 2023 by David Gilkison
Set appointment when to the store close because no one came to work.
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October 2023 by Georgia Fox
Jessica waited on us. Very helpful and informative Was only person working so had short wait
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September 2023 by Jenna
Jessica was super kind, helpful and knowledgeable. She went above and beyond to help me and answer all my questions today. Great job!
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July 2023 by Grace Mormino
Nathan was the best! So patient and understanding while multitasking to get us in and out as quickly as possible. He stayed past closing to complete our transactions and customer service skills were excellent!
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July 2023 by Jason Wheeler
If you need a new phone don't go their they charge you too much for a new upgrade, just go to the Edwardsville one they don't charge you that much for an upgrade.
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May 2023 by Artistry of Meiaka
As soon as I entered the store I was greeted & was able to get in and out quickly with no problems. It was a good experience.
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February 2023 by Aaron Wilson
Had a great experience with Jessica at the Alton Verizon store. She helped me upgrade my iPhone and got me an amazing deal. As someone who works in HR and hires customer service representatives… Jessica is a keeper! Thanks again for the excellent service.
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December 2022 by Veronica Jenkins
The "phone store" anxiety/ aggravation right up there w/ the license office EXCEPT TUES 12/13!?A fabulous cust service rep (Derrick, ) help m e,explained everything and even found meaway to save a$. Your knowledge a d kindness made a huge difference to me and i very much appreciate you--!. Thank
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November 2022 by A M
I arrived at store, followed instructions by Verizon app, and waited for 10 mins at curbside to get my order. No one came outside. I went inside two employees were there. They were not busy. I showed them my ordered number they asked why you came here all the way from st.Louis, is it because you didn’t find pro series. I am disappointed from there dealing with customers. And please don’t waste your time at curbside.
