Southern Bank is known for its friendly and helpful employees across many branches. The staff are consistently described as exceptional, professional, and calm, providing great service whether in person, on the phone, or at the drive-through. The Anna location is frequently highlighted as particularly friendly and offering the best service. Customers appreciate the competitive CD rates and feel well taken care of, with employees greeting them warmly and answering questions quickly. This excellent service is a key reason many choose Southern Bank as their bank of choice.
The young ladies at Anna Il are always exceptional!!! It doesn’t matter the type of request being asked each and every time visited! They handle themselves with a calmness and such professionalism!! We cannot say enough good things about them!
June 2025
Everyone is always very helpful whether it's on the phone , in the drive through or inside. CD rates are very competitive.
June 2025
Madison was extremely helpful during an afternoon rush. She was helpful, went out of her way, professional and quick!
